Tender

ScotRail Finance and Payroll Services

SCOTRAIL TRAINS LIMITED

This public procurement record has 1 release in its history.

Tender

18 Dec 2025 at 00:00

Summary of the contracting process

See notice for full details.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

ScotRail Finance and Payroll Services

Notice Description

ScotRail currently operates an out-sourced Shared Service Centre providing finance and payroll service functions. Whilst ScotRail are looking to engage the market and understand the capabilities of potential suppliers to provide these services in the future, we are also exploring other options including insourcing of both finance and payroll services. This procurement will help shape our strategy for the future of our finance and payroll functions. Should the outsourcing model be approved, ScotRail plan to launch an ITN early next year. Prospective suppliers who have the capacity and capability are asked to access our procurement portal Wax Digital to complete the Pre-Qualification Questionnaire (PQQ).

Lot Information

Finance Services

ScotRail Trains Limited are looking for a provider of Finance Services for the provision of Accounts Payable, Accounts Receivable, Treasury and VAT services. An effective Finance Services provision is essential in ensuring suppliers are paid accurately and on time; customers are invoiced promptly and debts collected; and VAT returns are made accurately and in line with HMRC rules and regulations. The Finance Services provision should deliver a service which works seamlessly with the business and be viewed as an extension to the in-house Finance department. Associated tasks to be administered by the provider will include but are not limited to the following- - Process AP invoices daily - Prepare a twice a week BACS payment run - Prepare manual CHAPs payment runs as required - Resolve invoice queries from suppliers, liaising with ScotRail requisitioners when required - Raise AR invoices as required, which includes regular tenant income contracts as well as ad hoc other services - Post journals as required into finance system (cash journals, AP journals, etc) - Prepare 12 VAT returns per year based on special periods (aligning with the 4 week rail periods) - Provide VAT support when processing both AP and AR invoices - Period end reporting and prepare key reconciliations on a periodic basis (13 periods based on 4 week rail periods) - MI reporting ScotRail currently uses Advanced products (Open Accounts and EBIS) for their finance related systems and will provide licence access to these systems. However, the finance system may be subject to change over the life of the contract where ScotRail review their systems strategy for this service and are required to conduct a tender for the system in the future.. For more information and to complete the Pre Qualification Questionnaire (PQQ) please access our Wax e-sourcing portal here - https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx

Renewal: 2 periods of up to 12 months as optional extensions

Payroll Services

ScotRail trains are looking for a provider of Payroll Services for the processing of a payroll for circa 6,000 active employees on a 4 weekly pay cycle. An effective payroll provision is essential in ensuring employees are paid accurately and on time, maintaining compliance with tax and legal requirements, and providing accurate data and reporting information as required. The payroll service should deliver a seamless employee experience and support employee engagement and trust in ScotRail as an employer. Associated tasks to be administered by the provider will include but are not limited to the following: - Processing salary payments for rostered and non-rostered staff every 4 weeks - Processing additional payments including overtime - Ensuring compliance with all HMRC regulations - Processing sick pay entitlements - Processing payment for family friendly leave - Implementing pay awards in a timely manner to ensure positive employee relations are maintained with the four Trade Unions - Process changes to employee Terms & Conditions as required - Updating payroll records periodically to ensure accurate payment to employees - Responding to queries from employees by phone and email - Process payments to third parties and complete the associated administrative tasks - Pension scheme administration - Processing P11D's - MI reporting ScotRail currently uses iTrent for payroll and will provide licence access to the system. However, the payroll system may be subject to change over the life of the contract where ScotRail review their systems strategy for this service and are required to conduct a tender for the system in the future. For more information and to complete the Pre Qualification Questionnaire please access our Wax e-sourcing portal here - https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx

Renewal: 2 periods of up to 12 months as optional extensions

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000818982
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC546009
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F5 - Contract Notice (Utilities)
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

66122000 - Corporate finance and venture capital services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79211000 - Accounting services

79211110 - Payroll management services

79211120 - Sales and purchases recording services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Dec 20252 months ago
Submission Deadline
19 Jan 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SCOTRAIL TRAINS LIMITED
Contact Name
Not specified
Contact Email
sheryl.s.cupples@scotrail.co.uk
Contact Phone
+44 3448110141

Buyer Location

Locality
GLASGOW
Postcode
G2 6HQ
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
Not specified

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC546009
    ScotRail Finance and Payroll Services - ScotRail currently operates an out-sourced Shared Service Centre providing finance and payroll service functions. Whilst ScotRail are looking to engage the market and understand the capabilities of potential suppliers to provide these services in the future, we are also exploring other options including insourcing of both finance and payroll services. This procurement will help shape our strategy for the future of our finance and payroll functions. Should the outsourcing model be approved, ScotRail plan to launch an ITN early next year. Prospective suppliers who have the capacity and capability are asked to access our procurement portal Wax Digital to complete the Pre-Qualification Questionnaire (PQQ).

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000818982-2025-12-18T00:00:00Z",
    "date": "2025-12-18T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000818982",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-1",
            "name": "ScotRail Trains Limited",
            "identifier": {
                "legalName": "ScotRail Trains Limited"
            },
            "address": {
                "streetAddress": "Atrium Court, 50 Waterloo Street",
                "locality": "Glasgow",
                "region": "UKM",
                "postalCode": "G2 6HQ"
            },
            "contactPoint": {
                "email": "sheryl.s.cupples@scotrail.co.uk",
                "telephone": "+44 3448110141",
                "url": "https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Railway services",
                        "scheme": "TED_CE_ACTIVITY"
                    }
                ],
                "url": "http://www.scotrail.co.uk"
            }
        },
        {
            "id": "org-2",
            "name": "High Court of Justiciary",
            "identifier": {
                "legalName": "High Court of Justiciary"
            },
            "address": {
                "locality": "Glasgow"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "ScotRail Trains Limited",
        "id": "org-1"
    },
    "tender": {
        "id": "SR-PACT-PROJ-673",
        "title": "ScotRail Finance and Payroll Services",
        "description": "ScotRail currently operates an out-sourced Shared Service Centre providing finance and payroll service functions. Whilst ScotRail are looking to engage the market and understand the capabilities of potential suppliers to provide these services in the future, we are also exploring other options including insourcing of both finance and payroll services. This procurement will help shape our strategy for the future of our finance and payroll functions. Should the outsourcing model be approved, ScotRail plan to launch an ITN early next year. Prospective suppliers who have the capacity and capability are asked to access our procurement portal Wax Digital to complete the Pre-Qualification Questionnaire (PQQ).",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "79211000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "79211120",
                        "scheme": "CPV"
                    },
                    {
                        "id": "66122000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryLocation": {
                    "description": "Glasgow/Scotland/UK"
                },
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "id": "79211110",
                        "scheme": "CPV"
                    }
                ],
                "deliveryLocation": {
                    "description": "Glasgow/Scotland/UK"
                },
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "2"
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Negotiated procedure with prior call for competition",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx",
        "tenderPeriod": {
            "endDate": "2026-01-19T12:00:00Z"
        },
        "documents": [
            {
                "id": "DEC546009",
                "documentType": "contractNotice",
                "title": "ScotRail Finance and Payroll Services",
                "description": "ScotRail currently operates an out-sourced Shared Service Centre providing finance and payroll service functions. Whilst ScotRail are looking to engage the market and understand the capabilities of potential suppliers to provide these services in the future, we are also exploring other options including insourcing of both finance and payroll services. This procurement will help shape our strategy for the future of our finance and payroll functions. Should the outsourcing model be approved, ScotRail plan to launch an ITN early next year. Prospective suppliers who have the capacity and capability are asked to access our procurement portal Wax Digital to complete the Pre-Qualification Questionnaire (PQQ).",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC546009",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "title": "Finance Services",
                "description": "ScotRail Trains Limited are looking for a provider of Finance Services for the provision of Accounts Payable, Accounts Receivable, Treasury and VAT services. An effective Finance Services provision is essential in ensuring suppliers are paid accurately and on time; customers are invoiced promptly and debts collected; and VAT returns are made accurately and in line with HMRC rules and regulations. The Finance Services provision should deliver a service which works seamlessly with the business and be viewed as an extension to the in-house Finance department. Associated tasks to be administered by the provider will include but are not limited to the following- - Process AP invoices daily - Prepare a twice a week BACS payment run - Prepare manual CHAPs payment runs as required - Resolve invoice queries from suppliers, liaising with ScotRail requisitioners when required - Raise AR invoices as required, which includes regular tenant income contracts as well as ad hoc other services - Post journals as required into finance system (cash journals, AP journals, etc) - Prepare 12 VAT returns per year based on special periods (aligning with the 4 week rail periods) - Provide VAT support when processing both AP and AR invoices - Period end reporting and prepare key reconciliations on a periodic basis (13 periods based on 4 week rail periods) - MI reporting ScotRail currently uses Advanced products (Open Accounts and EBIS) for their finance related systems and will provide licence access to these systems. However, the finance system may be subject to change over the life of the contract where ScotRail review their systems strategy for this service and are required to conduct a tender for the system in the future.. For more information and to complete the Pre Qualification Questionnaire (PQQ) please access our Wax e-sourcing portal here - https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx",
                "status": "active",
                "hasOptions": false,
                "secondStage": {
                    "minimumCandidates": 50,
                    "maximumCandidates": 50
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "2 periods of up to 12 months as optional extensions"
                }
            },
            {
                "id": "2",
                "title": "Payroll Services",
                "description": "ScotRail trains are looking for a provider of Payroll Services for the processing of a payroll for circa 6,000 active employees on a 4 weekly pay cycle. An effective payroll provision is essential in ensuring employees are paid accurately and on time, maintaining compliance with tax and legal requirements, and providing accurate data and reporting information as required. The payroll service should deliver a seamless employee experience and support employee engagement and trust in ScotRail as an employer. Associated tasks to be administered by the provider will include but are not limited to the following: - Processing salary payments for rostered and non-rostered staff every 4 weeks - Processing additional payments including overtime - Ensuring compliance with all HMRC regulations - Processing sick pay entitlements - Processing payment for family friendly leave - Implementing pay awards in a timely manner to ensure positive employee relations are maintained with the four Trade Unions - Process changes to employee Terms & Conditions as required - Updating payroll records periodically to ensure accurate payment to employees - Responding to queries from employees by phone and email - Process payments to third parties and complete the associated administrative tasks - Pension scheme administration - Processing P11D's - MI reporting ScotRail currently uses iTrent for payroll and will provide licence access to the system. However, the payroll system may be subject to change over the life of the contract where ScotRail review their systems strategy for this service and are required to conduct a tender for the system in the future. For more information and to complete the Pre Qualification Questionnaire please access our Wax e-sourcing portal here - https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx",
                "status": "active",
                "hasOptions": false,
                "secondStage": {
                    "minimumCandidates": 50,
                    "maximumCandidates": 50
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "2 periods of up to 12 months as optional extensions"
                }
            }
        ],
        "lotDetails": {
            "maximumLotsBidPerSupplier": 2147483647
        },
        "coveredBy": [
            "GPA"
        ],
        "secondStage": {
            "invitationDate": "2026-02-27T00:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "classification": {
            "id": "79000000",
            "scheme": "CPV"
        },
        "hasRecurrence": false,
        "legalBasis": {
            "id": "32014L0025",
            "scheme": "CELEX"
        }
    },
    "language": "EN",
    "description": "For more information and access to our PQQ please access our Wax e-sourcing portal here - https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx (SC Ref:818982)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000818982"
        }
    ],
    "noticetype": "OJEU - F5 - Contract Notice (Utilities)"
}