Aberdeenshire Debt Services

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    "date": "2026-01-23T00:00:00Z",
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            "name": "Aberdeenshire Council",
            "identifier": {
                "legalName": "Aberdeenshire Council"
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            "address": {
                "streetAddress": "Woodhill House, Westburn Road",
                "locality": "Aberdeen",
                "region": "UKM50",
                "postalCode": "AB16 5GB"
            },
            "contactPoint": {
                "name": "Aimee Allcock",
                "email": "aimee.allcock@aberdeenshire.gov.uk",
                "telephone": "+44 7881510627",
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            "name": "Peterhead Sherriff Court",
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    "buyer": {
        "name": "Aberdeenshire Council",
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    "tender": {
        "id": "CRN00043162",
        "title": "Aberdeenshire Debt Services",
        "description": "To provide Type I, II and III debt and money advice services to the residents of Aberdeenshire",
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                        "region": "UKM50"
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                "relatedLot": "1"
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        ],
        "value": {
            "amount": 100000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
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                "title": "Aberdeenshire Debt Services",
                "description": "To provide Type I, II and III debt and money advice services to the residents of Aberdeenshire",
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                "description": "The provider shall provide at Type I, II as well as Type III which is Advocacy, Representation and Mediation at Tribunal or Court Action Level. As defined by the Scottish National Standards for Information and Advice Providers Quality Assurance Framework (SNSIAP) 2009) and ensure compliance with relevant accreditation schemes as administered and introduced by the Scottish Legal Aid Board (SLAB) The service delivered will be accessible to residents across Aberdeenshire by providing them with a modernised service delivery model that shall: Provide impartial high-quality confidential debt advice. Use a variety of service delivery methods including face to face, telephone services and digital platforms. Provide Specialist advice including negotiating with creditors, advice on bankruptcy and the debt arrangement scheme. Provide Outreach advice sessions including home visits to housebound residents, giving priority to those living in remote and rural areas. Provide Recruitment, training and support of volunteers. Provide accurate and consistent responsible advice in a manner that is cost effective, flexible, accountable and accessible. Support the Aberdeenshire Tackling Poverty & Inequalities Partnership to reduce Child Poverty across Aberdeenshire through supplying data of services delivered to families, Deliver quality standards set out in the \"Scottish National Standards for Information and Advice Providers: A Quality Assurance Framework 2009\" at appropriate levels. Deliver the expectations of the Scottish Government's Common Advice Performance Management Framework (CAPMF)",
                "status": "active",
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                    "currency": "GBP"
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                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00Z",
                    "endDate": "2028-03-31T00:00:00Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Subject to budget being available and performance measures having been met an extension period is available of 12 months and then a further 12 months after a review of the service has taken place."
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        "bidOpening": {
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        "communication": {
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        "contractTerms": {
            "performanceTerms": "Performance Targets Reduce the number of evictions or loss of homes by 10% per year Response to telephone call - 1 working day Response to letter and e-mail - 3 working days Customer satisfaction with the overall service of at least 85%. Targets of 4 million GBP debt handled per year, 60% of debt subject to arrangement 60% of customers financially more secure."
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                    "description": "Please refer to the SPD module"
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                    "description": "Please refer to the SPD module"
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                {
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                    "description": "Please refer to the SPD module"
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        "hasRecurrence": false
    },
    "language": "EN",
    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=821298. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:821298) Download the copy of the online SPD document here (to be completed online through postbox submission): https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=821298",
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