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Care at Home Flexible Framework

Scottish Borders Council

This public procurement record has 2 releases in its history.

Award

11 Aug 2026 at 01:00

OJEU - F21 - Social And other Specific Services (Public Contracts)
Tender

24 Feb 2026 at 00:00

OJEU - F21 - Social And other Specific Services (Public Contracts)
Summary of the contracting process

Scottish Borders Council established a flexible framework for care at home services across the Scottish Borders local authority area. The requirement covers regulated support delivered in people’s homes, with the framework intended to provide care at home services through suitably qualified and experienced providers. This is a social care services opportunity, classified under CPV 85312000 (social work services without accommodation), with related classifications covering social work and welfare services. The framework allows the Council to use admitted providers for care at home requirements and permits new providers to join during its operation. It is relevant to regulated home-care agencies and other organisations able to deliver safe, compliant care services across the Scottish Borders.

The procurement is complete and was run as an open procedure. Tenders were due by 6 April 2026 at 12:00, with evaluation based on the Most Economically Advantageous Tender using a 40% price and 60% quality weighting. One lot was awarded to Gentle Hands healthCare Limited, SRS Care Solutions (Scotland) Ltd, Nightingales Home Help Services, Call-in Homecare Limited, MFCM, Concept Home Care, Enhance Support and Care, McSence Communication Ltd and the British Red Cross Society. The awarded value was £76.5 million, and the resulting active contract is valued at £76 million. The award was made on 27 July 2026 and the contract was signed on 27 July 2026. The framework runs from 19 May 2026 to 18 May 2036.

This procurement demonstrates substantial, long-term demand from Scottish Borders Council for regulated home-care provision delivered across a local authority area. A credible future participant would need Care Inspectorate registration for care at home services, achieving at least grade 3 across all themes, and the ability to provide suitably qualified staff. Relevant providers should be able to show at least one example of regulated care at home delivery within the previous three years. Financial resilience and robust assurance arrangements are important, alongside substantial employers’, public or third-party liability, medical malpractice or care-and-treatment, and vehicle insurance. Suppliers also need strong health and safety management, supported by ISO 45001 or equivalent documented policies, risk assessments and incident controls. The framework’s provision for new entrants makes it relevant to capable SMEs as well as larger care organisations.

How relevant is this notice?

Notice Information

Notice Title

Care at Home Flexible Framework

Notice Description

Provision of Care at Home services within the Scottish Borders

Lot Information

Lot 1

Scottish Borders Council is seeking to establish a flexible framework agreement for the provision of care at home services and is inviting tenders from suitably qualified and experienced providers. The anticipated start date of the framework is 19th May 2026 and it is expected to last 10 years, with the option to periodically admit new entrants. No guarantee is given as to the volume or value of any business awarded to any provider admitted to the framework agreement.. The services required fall within the scope of Schedule 3 of the Public Contracts (Scotland) Regulations and the procurement is carried out in accordance with Regulations 74-76.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000821312
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG562108
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F21 - Social And other Specific Services (Public Contracts)
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

85310000 - Social work services

85312000 - Social work services without accommodation

Notice Value(s)

Tender Value
£76,500,000 £10M-£100M
Lots Value
£76,500,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£76,000,000 £10M-£100M

Notice Dates

Publication Date
11 Aug 20262 weeks ago
Submission Deadline
6 Apr 2026Expired
Future Notice Date
Not specified
Award Date
27 Jul 20261 months ago
Contract Period
19 May 2026 - 18 May 2036 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Borders Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWTOWN ST BOSWELLS
Postcode
TD6 0SA
Postcode Area
Galashiels
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM91 Scottish Borders
Delivery Location
TLM91 Scottish Borders
Local Authority
Scottish Borders
Electoral Ward
Selkirkshire
Westminster Constituency
Berwickshire, Roxburgh and Selkirk

Supplier Information

Number of Suppliers
9
Supplier Names

British Red Cross Society

Call-in Homecare Limited

Concept Home Care

Enhance Support and Care

Gentle Hands healthCare limited

MFCM

McSence Communication Ltd.

Nightingales Home Help Services

SRS Care Solutions (Scotland) Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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