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Information and Advice for Unpaid Carers and People with Disabilities

West Lothian Council

This public procurement record has 2 releases in its history.

Award

29 Apr 2026 at 01:00

OJEU - F3 - Contract Award Notice
Tender

30 Jan 2026 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

West Lothian Council is overseeing a procurement process titled "Information and Advice for Unpaid Carers and People with Disabilities," classified under general public services and delivered across the UKM78 region from a central location in Livingston. The tender process commenced on 30th January 2026, with submission deadlines concluding on 16th February 2026. The procurement was conducted using an open procedure aimed at offering services necessary under Section 34 of the Carers (Scotland) Act 2016, ensuring the provision of information, advice, and support services to unpaid carers and people with disabilities residing in West Lothian. The award for this procurement, which started on 9th March 2026, was granted to the Carers of West Lothian, a local SME, with the contract valued at £2,200,000.

This tender represents a lucrative opportunity for businesses, particularly those specialising in social services and support for carers and persons with disabilities. With an emphasis on quality over price, businesses that can demonstrate reliable service provision and maintain a quality score exceeding 60% are well-suited to compete. The procurement offers a stable contract potentially extendable by 24 months beyond its three-year duration, fostering business growth and continuous engagement with local authorities. Companies with sufficient yearly turnover history and the capability to deliver extensive support services are encouraged to participate, enhancing their visibility and influence within the regional community-focused service sector. This opportunity aligns well with businesses seeking to expand their operations in alignment with community benefits and robust public sector procurement guidelines.

How relevant is this notice?

Notice Information

Notice Title

Information and Advice for Unpaid Carers and People with Disabilities

Notice Description

There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.

Lot Information

Lot 1

There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.. Providers must score 60% or above of the total quality score available in order to pass the technical questionnaire section.

Renewal: Contract may be extended by up to a further 24 months in total.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000821777
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554837
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£2,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,200,000 £1M-£10M

Notice Dates

Publication Date
29 Apr 20265 months ago
Submission Deadline
16 Feb 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Lothian Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVINGSTON
Postcode
EH54 6FF
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM14 West Lothian
Delivery Location
TLM78 West Lothian
Local Authority
West Lothian
Electoral Ward
Livingston South
Westminster Constituency
Livingston

Supplier Information

Number of Suppliers
1
Supplier Name

Carers of West Lothian

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548435
    Information and Advice for Unpaid Carers and People with Disabilities - There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554837
    Information and Advice for Unpaid Carers and People with Disabilities - There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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