Tender Brief AHA Customer Survey

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            "id": "org-26",
            "name": "Almond Housing Association",
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                "legalName": "Almond Housing Association"
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            "address": {
                "streetAddress": "New Almond House, 44 Etive Walk",
                "locality": "Livingston",
                "region": "UKM78",
                "postalCode": "EH54 5AB"
            },
            "contactPoint": {
                "name": "Sandy Young",
                "email": "enquiries@almondha.org.uk",
                "telephone": "+44 1506439291",
                "url": "https://www.publiccontractsscotland.gov.uk/"
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                "url": "http://www.almondha.org.uk"
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        {
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            "name": "Livingston Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Livingston Sheriff Court and Justice of the Peace Court"
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            "address": {
                "streetAddress": "West Lothian Civic Centre, Howden South Road,",
                "locality": "Livingston",
                "postalCode": "EH54 6FF"
            },
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                "telephone": "+44 1506402400",
                "url": "https://www.scotcourts.gov.uk/the-courts/court-locations/livingston-sheriff-court-and-justice-of-the-peace-court"
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        "title": "Tender Brief AHA Customer Survey",
        "description": "Full tenant survey for 2550 tenants and 184 factored owners in 2026. Followed by one third rolling survey in years 27,28 & 29 effectively giving us full survey again but in smaller parts each year instead of once every 3 years .",
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                        "region": "UKM78"
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                "relatedLot": "1"
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        "value": {
            "amount": 45000,
            "currency": "GBP"
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        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
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            "endDate": "2026-03-20T12:00:00Z"
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            "startDate": "2026-03-23T14:00:00Z"
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                "title": "Tender Brief AHA Customer Survey",
                "description": "Full tenant survey for 2550 tenants and 184 factored owners in 2026. Followed by one third rolling survey in years 27,28 & 29 effectively giving us full survey again but in smaller parts each year instead of once every 3 years .",
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                "description": "Full tenant and factor service questionnaire",
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                    "amount": 45000,
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                },
                "options": {
                    "description": "minimum response rate expected at 40% but with provision for higher results with pricing. The 40% should be face to face/telephone with all tenants given mail or electronic option."
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        "bidOpening": {
            "date": "2026-03-23T14:00:00Z",
            "address": {
                "streetAddress": "Almond HA office, Etive Walk, Livingston."
            },
            "description": "Director of Housing Communications Officer"
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            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "performanceTerms": "See tender document. Minimum response rate for survey expected. Survey method based largely on face to face and telephone."
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    "language": "EN",
    "description": "Contractor should use experience to recommend how to achieve best results and how questions should be presented (such as what order). Contractor should explain how they will aim to meet need for face to face and telephone contact with 40% response rate for full survey in 2026. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=823927. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:823927) Download the copy of the online SPD document here (to be completed online through postbox submission): https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=823927",
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