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Tender Brief AHA Customer Survey

Almond Housing Association

This public procurement record has 1 release in its history.

Tender

17 Feb 2026 at 00:00

PCS Notice - Website Contract Notice
Summary of the contracting process

The Almond Housing Association, located in Livingston, is inviting tenders for the 'Tender Brief AHA Customer Survey.' This procurement pertains to housing and community amenities within West Lothian, specifically targeting areas such as Livingston, Bathgate, Whitburn, and smaller settlements. The process is at the tender stage, with key dates including a submission deadline on 20 March 2026 and award start on 23 March 2026. The procurement method is open, with electronic submissions required, and the survey aims at covering 2,550 tenants and 184 factored owners with a budget of £45,000.

This tender presents an opportunity for research and consultancy firms specialising in tenant surveys to expand their portfolio and demonstrate expertise in tenant engagement. Businesses with a strong background in housing surveys, particularly those skilled in face-to-face and telephone methodologies, would be well-suited for this contract. Proposals that can strategically exceed the expected response rate of 40% and incorporate innovative survey implementation techniques will be advantageous, offering significant growth potential for firms looking to establish themselves in the public sector housing industry.

How relevant is this notice?

Notice Information

Notice Title

Tender Brief AHA Customer Survey

Notice Description

Full tenant survey for 2550 tenants and 184 factored owners in 2026. Followed by one third rolling survey in years 27,28 & 29 effectively giving us full survey again but in smaller parts each year instead of once every 3 years .

Lot Information

Lot 1

Full tenant and factor service questionnaire

Options: minimum response rate expected at 40% but with provision for higher results with pricing. The 40% should be face to face/telephone with all tenants given mail or electronic option.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000823927
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549770
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
PCS Notice - Website Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£45,000 Under £100K
Lots Value
£45,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Feb 20266 months ago
Submission Deadline
20 Mar 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
6 Apr 2026 - 1 Dec 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Almond Housing Association
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVINGSTON
Postcode
EH54 5AB
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM14 West Lothian
Delivery Location
TLM78 West Lothian
Local Authority
West Lothian
Electoral Ward
East Livingston and East Calder
Westminster Constituency
Livingston

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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