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Supported Living Services Flexible Framework Agreement

East Renfrewshire Council

This public procurement record has 1 release in its history.

Tender

26 Oct 2026 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

East Renfrewshire Council, on behalf of its Health and Social Care Partnership, is procuring supported living services for adults and children. Providers will support people in the community across East Renfrewshire, covering Barrhead; Neilston and Uplawmoor; Thornliebank; Netherlee and Giffnock; Clarkston; Busby and Eaglesham; and Newton Mearns. The requirement is split into adult and child supported living lots. The Council intends to establish a multi-provider flexible framework, with work allocated through direct awards according to providers’ stated geographical coverage. The framework may admit new providers after it is established and may be reopened annually. There is no guaranteed level of work for any provider. Successful providers must also work with the Council to deliver community benefits where identified.

The buyer invited tenders through an open procedure, with electronic submissions. The submission deadline and bid opening were set for 26 November 2026 at 12:00 UTC. The planned contract start is no later than January 2027, unless another date is confirmed. The initial term is seven years, with discretionary extensions of two years and then one year, giving a maximum term of ten years. The estimated total value over that maximum term is £150 million; the stated annual budget is approximately £15 million, and neither figure is guaranteed. The adult services lot is estimated at £121 million and the child services lot at £29 million. Evaluation is weighted 60% on quality and 40% on price for both lots. Financial standing is assessed using a Creditsafe risk score; bidders scoring below 30 are not considered further, and successful providers must maintain a score of at least 30.

This opportunity suits established supported-living providers able to serve adults, children, or both, and to cover one or more of the named East Renfrewshire communities. Providers need a Care Inspectorate grade of 4 or above, relevant regulatory compliance, and staff meeting Scottish Social Services Council registration requirements. Staff delivering services must pass full PVG disclosure checks. Bidders must provide insurance-broker confirmation of the required insurance levels, or commit to obtaining them before the contract begins, and provide the related certificates. They must comply with Scottish health and care staffing legislation and have the policies required by the agreement. A financial-risk assessment applies, with two years of accounts required for organisations not registered with Creditsafe. Hourly charges are capped at £27 for care and £17 for a ten-hour sleepover. The Real Living Wage must be paid by the second anniversary if not already paid.

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Notice Information

Notice Title

Supported Living Services Flexible Framework Agreement

Notice Description

East Renfrewshire Council on behalf of the Health & Social Care Partnership is inviting tenders, from suitably qualified providers for the Provision of Supported Living Services. Contract award will be offered as a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015. The Flexible Framework allows for new entrants to be admitted, as Providers, after it has been established. There will be no guarantee given with regard to the Council's overall uptake with any provider. Call off contracts under the Flexible Framework Agreement will be placed by: Geographical Landscape - identification of providers who have advised they can supply in the East Renfrewshire area, across communities identified as follows; Barrhead, Neilston & Uplawmoor, Thornliebank, Netherlee & Giffnock, Clarkston, Busby & Eaglesham, Newton Mearns. The estimated annual budget for this contract is approximately GBP 15,000,000 (excluding VAT), however this is not guaranteed. The anticipated start date for the contract is no later than January 2027 or, the Council may confirm another start date as detailed in an official letter of acceptance. The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed. The estimated value shown below is reflective of the full 10 years being offered. This is not guaranteed.

Lot Information

Adult Supported Living Services

East Renfrewshire Council on behalf of the Health & Social Care Partnership is inviting tenders, from suitably qualified providers for the Provision of Adult Supported Living Services. Tenderers responding to this opportunity must note that information contained within the Tender Information Pack as provided within PCS-Tender is a condition of contract. If you respond to this opportunity it will be taken that you have read and agree to all information contained within this document. If at a later point you advise you cannot comply the Council reserves the right to remove you from the contract. Contract award will be offered under a Flexible Framework Agreement. There will be no guarantee given with regard to the Council's overall uptake with any provider. Successful providers will be expected to embrace the Council's Community Benefits ethos and will work with East Renfrewshire Council to deliver Community Benefits where they have been identified throughout the term of the contract. Providers will be required to adhere to all regulatory standards and qualifications as outlined within PCS-Tender and hold Care Inspectorate grade of 4 or above. If not paying already all providers will be required to pay the Real Living Wage no later than the 2nd anniversary of the contract start date.

Renewal: The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed.

Child Supported Living Services

East Renfrewshire Council on behalf of the Health & Social Care Partnership is inviting tenders, from suitably qualified providers for the Provision of Child Supported Living Services. Tenderers responding to this opportunity must note that information contained within the Tender Information Pack as provided within PCS-Tender is a condition of contract. If you respond to this opportunity it will be taken that you have read and agree to all information contained within this document. If at a later point you advise you cannot comply the Council reserves the right to remove you from the contract. Contract award will be offered under a Flexible Framework Agreement. There will be no guarantee given with regard to the Council's overall uptake with any provider. Successful providers will be expected to embrace the Council's Community Benefits ethos and will work with East Renfrewshire Council to deliver Community Benefits where they have been identified throughout the term of the contract. Providers will be required to adhere to all regulatory standards and qualifications as outlined within PCS-Tender and hold Care Inspectorate grade of 4 or above. If not paying already all providers will be required to pay the Real Living Wage no later than the 2nd anniversary of the contract start date.

Renewal: The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000845101
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT567376
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£150,000,000 £100M-£1B
Lots Value
£150,000,000 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Oct 2026Yesterday
Submission Deadline
26 Nov 20265 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
2036

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Renfrewshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GIFFNOCK
Postcode
G46 6UG
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire
Local Authority
East Renfrewshire
Electoral Ward
Giffnock and Thornliebank
Westminster Constituency
East Renfrewshire

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT567376
    Supported Living Services Flexible Framework Agreement - East Renfrewshire Council on behalf of the Health & Social Care Partnership is inviting tenders, from suitably qualified providers for the Provision of Supported Living Services. Contract award will be offered as a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015. The Flexible Framework allows for new entrants to be admitted, as Providers, after it has been established. There will be no guarantee given with regard to the Council's overall uptake with any provider. Call off contracts under the Flexible Framework Agreement will be placed by: Geographical Landscape - identification of providers who have advised they can supply in the East Renfrewshire area, across communities identified as follows; Barrhead, Neilston & Uplawmoor, Thornliebank, Netherlee & Giffnock, Clarkston, Busby & Eaglesham, Newton Mearns. The estimated annual budget for this contract is approximately GBP 15,000,000 (excluding VAT), however this is not guaranteed. The anticipated start date for the contract is no later than January 2027 or, the Council may confirm another start date as detailed in an official letter of acceptance. The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed. The estimated value shown below is reflective of the full 10 years being offered. This is not guaranteed.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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