Award

NHS App

NHS ENGLAND

This public procurement record has 2 releases in its history.

Award

02 Apr 2026 at 13:48

Award

02 Apr 2026 at 13:44

Summary of the contracting process

The procurement process for the NHS App, overseen by NHS England based in Leeds, United Kingdom, has reached the award stage. The project, focusing on IT services within the consulting, software development, Internet, and support industries, will enhance the NHS App to improve public engagement with health services. The awarded contract, following a competitive procurement process, was granted to IBM UNITED KINGDOM LIMITED. The total contract value is £160,100,000 GBP, and the contract period is set from 1st May 2026 to 31st March 2028. Key dates include the award date on 27th March 2026 and the publication date of the award notice on 2nd April 2026.

This tender presents significant growth opportunities, particularly for large-scale IT companies specializing in consulting, software development, and digital health innovations. The NHS App project’s ongoing evolution aims to transform digital engagement in health services, meaning businesses experienced in AI technology, user experience design, and backend development would find this procurement particularly advantageous. Moreover, the emphasis on secure, scalable, and user-centric service delivery suits companies with innovative solutions for healthcare technologies and infrastructure. Although this project supports engagement of SMEs, larger enterprises with robust service delivery capabilities are likely the best contenders.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

NHS App

Notice Description

The NHS App is at the forefront of transforming how patients and the public engage with health and care services - improving access and convenience; easing pressure on frontline staff; and empowering users to take greater control in line with the NHS' 10 Year Health Plan. Ongoing improvements to features, functionality and user experience is evolving the App into a go-to health companion. Providing easy access to health records and information alongside timely reminders and results; streamlined journeys and intelligent navigation for unplanned care through AI triage; and the ability to access hospital quality care at home. Following the completion of a competitive procurement process and due governance, IBM has been formally appointed as a strategic delivery partner as we continue to develop secure, reliable and user-centred pathways and services at scale. Additional information: NHS App Delivery Partner Call Off Contract - Mixed Investment

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-033b05b7-bae2-47f2-86ad-41d7174beb2d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b6db57f5-5726-4733-9bc5-7ea0bb7b1edd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£160,100,000 £100M-£1B
Lots Value
Not specified
Awards Value
£160,100,000 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
2 Apr 2026Yesterday
Submission Deadline
27 Mar 2026Expired
Future Notice Date
Not specified
Award Date
27 Mar 20261 weeks ago
Contract Period
30 Apr 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

IBM UNITED KINGDOM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-033b05b7-bae2-47f2-86ad-41d7174beb2d-2026-04-02T14:48:06+01:00",
    "date": "2026-04-02T14:48:06+01:00",
    "ocid": "ocds-b5fd17-033b05b7-bae2-47f2-86ad-41d7174beb2d",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-3472500D0O000000rwimUAA",
        "title": "NHS App",
        "description": "The NHS App is at the forefront of transforming how patients and the public engage with health and care services - improving access and convenience; easing pressure on frontline staff; and empowering users to take greater control in line with the NHS' 10 Year Health Plan. Ongoing improvements to features, functionality and user experience is evolving the App into a go-to health companion. Providing easy access to health records and information alongside timely reminders and results; streamlined journeys and intelligent navigation for unplanned care through AI triage; and the ability to access hospital quality care at home. Following the completion of a competitive procurement process and due governance, IBM has been formally appointed as a strategic delivery partner as we continue to develop secure, reliable and user-centred pathways and services at scale. Additional information: NHS App Delivery Partner Call Off Contract - Mixed Investment",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "LS1 4AP"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "LS1 4AP"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 95100000,
            "currency": "GBP"
        },
        "value": {
            "amount": 160100000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2026-03-27T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2026-05-01T00:00:00+01:00",
            "endDate": "2028-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        }
    },
    "parties": [
        {
            "id": "GB-CFS-262777",
            "name": "NHS England",
            "identifier": {
                "legalName": "NHS England"
            },
            "address": {
                "streetAddress": "7-8 Wellington Place",
                "locality": "Leeds",
                "postalCode": "LS1 4AP",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Commercial NHS England",
                "email": "england.commercialqueries@nhs.net"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-327062",
            "name": "IBM UNITED KINGDOM LIMITED",
            "identifier": {
                "legalName": "IBM UNITED KINGDOM LIMITED"
            },
            "address": {
                "streetAddress": "BUILDING C IBM HURSLEY OFFICE, HURSLEY PARK ROAD SO21 2JN"
            },
            "details": {
                "scale": "large"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-262777",
        "name": "NHS England"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-033b05b7-bae2-47f2-86ad-41d7174beb2d-1",
            "status": "active",
            "date": "2026-03-27T00:00:00Z",
            "datePublished": "2026-04-02T14:44:00+01:00",
            "value": {
                "amount": 160100000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-327062",
                    "name": "IBM UNITED KINGDOM LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-05-01T00:00:00+01:00",
                "endDate": "2028-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/4f7989ee-34bb-4eb7-a412-3fcd820b1bdf",
                    "datePublished": "2026-04-02T14:44:00+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-033b05b7-bae2-47f2-86ad-41d7174beb2d-2",
            "status": "active",
            "date": "2026-03-27T00:00:00Z",
            "datePublished": "2026-04-02T14:48:06+01:00",
            "value": {
                "amount": 160100000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-327062",
                    "name": "IBM UNITED KINGDOM LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-05-01T00:00:00+01:00",
                "endDate": "2028-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "2",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/b6db57f5-5726-4733-9bc5-7ea0bb7b1edd",
                    "datePublished": "2026-04-02T14:48:06+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}