Award

Supporting customers to pay their tax on time

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

09 Apr 2018 at 11:59

Award Notice
Summary of the contracting process

The procurement process was conducted by H M Revenue & Customs for the contract titled "Supporting customers to pay their tax on time." This initiative falls within the research and development services category and took place in the United Kingdom. The procurement method was a selective competitive procedure with negotiation, with the tender period concluding on 26th February 2018. The contract was awarded on 26th February 2018, with a total value of £38,885, and is set to run from 6th March 2018 to 31st July 2018.

This tender represents an opportunity for small and medium-sized enterprises (SMEs) that specialise in research and consultancy services to engage with HM Revenue & Customs. By developing solutions that enhance customers' financial resilience, businesses can assist in mitigating tax payment issues, potentially establishing long-term relationships with government authorities. Companies with expertise in market research and customer support strategies would be particularly well-positioned to participate in similar future tenders, thereby fostering avenues for business growth.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Supporting customers to pay their tax on time

Notice Description

Assignment under the Market Research MR130001 Agreement Contract. The aim of the research is to identify, develop and test potential upstream support options which could help customers who struggle to pay their tax on time, and prevent future debt amongst the self-assessment population. 'Upstream' refers to focusing on support options which promote wider financial resilience ahead of the point at which the customer finds themselves in debt with HMRC. Promoting or providing these support options would potentially enable customers to be in a position to pay their taxes on time, and prevent them from entering the Debt Management process within the Department.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-04388a47-9501-4b8b-a8d1-32b41a41320f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/90b7dd51-2759-44cd-97ed-d9389a44abce
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£38,885 Under £100K
Lots Value
Not specified
Awards Value
£38,885 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Apr 20187 years ago
Submission Deadline
26 Feb 2018Expired
Future Notice Date
Not specified
Award Date
26 Feb 20188 years ago
Contract Period
6 Mar 2018 - 31 Jul 2018 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

IPSOS RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-04388a47-9501-4b8b-a8d1-32b41a41320f-2018-04-09T12:59:33+01:00",
    "date": "2018-04-09T12:59:33+01:00",
    "ocid": "ocds-b5fd17-04388a47-9501-4b8b-a8d1-32b41a41320f",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "17/18 DM02",
        "title": "Supporting customers to pay their tax on time",
        "description": "Assignment under the Market Research MR130001 Agreement Contract. The aim of the research is to identify, develop and test potential upstream support options which could help customers who struggle to pay their tax on time, and prevent future debt amongst the self-assessment population. 'Upstream' refers to focusing on support options which promote wider financial resilience ahead of the point at which the customer finds themselves in debt with HMRC. Promoting or providing these support options would potentially enable customers to be in a position to pay their taxes on time, and prevent them from entering the Debt Management process within the Department.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "73000000",
            "description": "Research and development services and related consultancy services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 38885,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive procedure with negotiation (above threshold)",
        "tenderPeriod": {
            "endDate": "2018-02-26T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2018-03-06T00:00:00Z",
            "endDate": "2018-07-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        }
    },
    "parties": [
        {
            "id": "GB-GOR-D25",
            "name": "H M Revenue & Customs",
            "identifier": {
                "legalName": "H M Revenue & Customs",
                "scheme": "GB-GOR",
                "id": "D25"
            },
            "address": {
                "streetAddress": "100 Parliament Street",
                "locality": "London",
                "postalCode": "SW1A 2BQ",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Olayinka Ege",
                "email": "olayinka.ege@hmrc.gsi.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02388345",
            "name": "IPSOS RESEARCH LTD",
            "identifier": {
                "legalName": "IPSOS RESEARCH LTD",
                "scheme": "GB-COH",
                "id": "02388345"
            },
            "address": {
                "streetAddress": "3 Thomas More Square E1W 1YW GB"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-D25",
        "name": "H M Revenue & Customs"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-04388a47-9501-4b8b-a8d1-32b41a41320f-1",
            "status": "active",
            "date": "2018-02-26T00:00:00Z",
            "datePublished": "2018-04-09T12:59:33+01:00",
            "value": {
                "amount": 38885,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02388345",
                    "name": "IPSOS RESEARCH LTD"
                }
            ],
            "contractPeriod": {
                "startDate": "2018-03-06T00:00:00Z",
                "endDate": "2018-07-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/90b7dd51-2759-44cd-97ed-d9389a44abce",
                    "datePublished": "2018-04-09T12:59:33+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}