Award

HMPO Customer Satisfaction

ATAMIS LTD

This public procurement record has 2 releases in its history.

TenderCancellation

16 Dec 2021 at 10:39

Award

02 Sep 2021 at 11:02

Summary of the contracting process

The HM Passport Office, represented by ATAMIS LTD, initiated a procurement process titled "HMPO Customer Satisfaction" for market research services within the public services sector. The contract, valued at £300,000, was published on 16 December 2021, following a selective procurement method via a dynamic purchasing system. Although the procurement stage has concluded and the acquisition was completed on 31 August 2021, the contract remains effective until 31 August 2023, with delivery locations including the UK and British Overseas Territories.

This tender presents significant opportunities for businesses, particularly those specialising in market research and analysis. Companies experienced in conducting customer satisfaction surveys, especially in public service contexts, would be well-positioned to leverage this contract's framework. Moreover, businesses capable of delivering services across multiple geographical regions, including the UK and its overseas territories, may find this an advantageous venture to expand their operational reach and enhance their competitiveness in the public sector.

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Notice Title

HMPO Customer Satisfaction

Notice Description

Market Research for the HM Passport Office

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0556a2b7-faf2-4b0d-90df-334292261b0c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b76fe9aa-49e5-4620-b055-2b6623f66dee
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
£300,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Dec 20214 years ago
Submission Deadline
30 Aug 2021Expired
Future Notice Date
Not specified
Award Date
30 Aug 20214 years ago
Contract Period
30 Aug 2021 - 31 Aug 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ATAMIS LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

ICM RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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