This public procurement record has 1 release in its history.

Award

20 Oct 2026 at 09:32

Summary of the contracting process

Sussex Community NHS Foundation Trust procured renewal of maintenance and support for its OpenText ZENworks endpoint management platform. The platform manages the Trust’s laptops and desktop computers, so the requirement is software maintenance and technical support for an established endpoint-management system rather than new equipment or a software implementation. The service is for the Trust, based in Brighton, and delivery is associated with the Brighton area. The procurement is categorised as services and concerns software maintenance and repair (CPV 72267000). Its scope is a 12-month renewal of support and maintenance for the Trust’s existing ZENworks platform.

The procurement is complete and was awarded to Softcat plc on 15 October 2026. The award value was £70,655.14. The contract period runs from 31 October 2026 to 30 October 2027, covering the 12-month renewal. The Trust used a selective procedure as a call-off from a framework agreement. The tender deadline was 23 September 2026 at 12:00 UK time. The process records one award and one supplier. The procurement was not divided into separately described lots. The tender information identifies the requirement and procedure but does not state evaluation criteria, so the basis on which competing offers were assessed cannot be summarised here.

This award demonstrates demand from Sussex Community NHS Foundation Trust for ongoing support and maintenance of its OpenText ZENworks endpoint-management platform, which manages laptops and desktops. A credible competitor for a future requirement would need to support the specific platform and provide dependable maintenance for an established IT environment, rather than offer general hardware supply alone. The work was delivered through a framework call-off, so experience supplying through an appropriate framework route would be relevant. The Trust marked the opportunity as unsuitable for small and medium-sized enterprises and voluntary, community and social enterprises, indicating that suppliers of greater capacity were favoured for this requirement. The selected supplier, Softcat plc, is a large company. No particular accreditation, staffing level or technical qualification is stated.

How relevant is this notice?

Notice Information

Notice Title

ZENworks Licenses

Notice Description

Sussex Community NHS Foundation Trust (the "Authority") procured a 12-month renewal of maintenance and support for the Trust's OpenText ZENworks endpoint management platform, which manages the Trust's laptops and desktops.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0579161f-a29c-4b49-84df-51e883aab04c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aad3e2fb-d855-4282-8d45-4b66b5ef553e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
£70,655 Under £100K
Lots Value
Not specified
Awards Value
£70,655 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Oct 20261 weeks ago
Contract Period
31 Oct 2026 - 30 Oct 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Sussex Community NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRIGHTON
Postcode
BN2 3EW
Postcode Area
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ21 Brighton and Hove
Delivery Location
Not specified

Local Authority
Brighton and Hove
Electoral Ward
Hanover & Elm Grove
Westminster Constituency
Brighton Kemptown and Peacehaven

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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