Planning

Caseload Management System

MOAT HOMES LIMITED

This public procurement record has 1 release in its history.

Planning

24 Aug 2022 at 11:35

Market Engagement Notice
Summary of the contracting process

The buying organisation, Moat Homes Limited, has issued a Prior Information Notice for the procurement of a Caseload Management System. The system is required to support housing-related debt collection, use predictive analytics, and be compatible with MIS and Microsoft Dynamics. Interested parties must submit required information by 19th September 2022 to express interest in the opportunity.

This tender opportunity presents a chance for software providers specialising in industry-specific software packages, financial analysis and accounting software, and administration software to engage with Moat Homes Ltd. The organisation is seeking a supplier that can offer high-quality post-sales support services, adaptability to customer requirements, and robust data protection standards.

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Notice Information

Notice Title

Caseload Management System

Notice Description

Prior Information Notice Moat Homes Ltd (Moat) is a leading housing association with over 21,000 homes in the South East of England. For over fifty years, Moat has delivered high quality general needs homes for affordable rent, supported accommodation and tenancy support services and affordable home ownership schemes. Moat is issuing this prior information notice (PIN) to support its understanding of the market interest and to obtain feedback from potential providers. The primary focus is to better understand the market, as well as any perceived risks and opportunities, which will assist with the development of the procurement approach and tender documentation. Moat is seeking views and information in relation to the provision of a caseload management system suitable for rent, service charges and other housing related debt collection. The system must use predictive analytics and support a multi-tenure patch-based approach, and be capable of producing accurate, detailed performance management reports and analytics. Moat requires a system compatible with MIS and Microsoft Dynamics and delivers high data protection standards. Moat is seeking a supplier who will provide excellent post-sales support services, is open to customer feedback and responsive to changes needed to support the working practices of the organisation. Ongoing maintenance and upgrades are imperative and will be taken into consideration as part of the procurement process. Currently, we are looking for organisations that may be interested in this opportunity to identify themselves and express their interest and who may be able to meet with Moat staff to provide further feedback. Interested parties are requested to provide the following information by e-mail to Tenders@Moat.co.uk by no later than 12 noon on Monday, 19th September 2022: - A high level overview of the system(s) you are able to offer, with examples of where these are currently being used - Details of the capability of the solution(s) to be adapted to meet specific customer requirements - Details of the training and ongoing support available to system users at Moat - Details of your approach to data integrity and data protection matters - Possible available dates for product demonstrations either online (via Teams or similar) or by way of presentation at Moat's head office in Dartford, Kent to take place in October 2022. Note: Not responding to this Prior Information shall not prevent any economic operator from participating in any future procurement process. The publication of this PIN does not signify the beginning of any formal procurement process and does not constitute a commitment by Moat to undertake any future procurement process. Moat may withdraw or amend any information contained in this PIN at any time and without notice. Additional information: All resonances and queries must be directed to the tendering portal https://procontract.due-north.com/ There are no further documents available at this time. Moat Homes wishes to understand the Market before tendering.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0675ea76-2769-4480-bd6e-5a5e802b896c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/076a7471-e257-4fdc-b37f-fe0dcc163173
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

48219300 - Administration software package

48440000 - Financial analysis and accounting software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Aug 20223 years ago
Submission Deadline
Not specified
Future Notice Date
19 Sep 2022Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MOAT HOMES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DARTFORD
Postcode
DA2 6QE
Post Town
Dartford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ43 Kent Thames Gateway
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Dartford
Electoral Ward
Stone Castle
Westminster Constituency
Dartford

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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