Summary of the contracting process

The University of Kent successfully awarded a contract for a Managed Launderette Service on its Canterbury campus, seeking a supplier to provide services encompassing the installation and operation of laundry equipment. The procurement process, classified under installation services of laundry washing, dry-cleaning and drying machines, followed the open procedure method, culminating in the award stage as of 16th June 2025. The contract period begins on 1st August 2025 and extends till 30th September 2030, focusing on delivering high-quality services throughout a 52-week residential year and busy summer conference period. Located in the South East region, this procurement seeks to enhance launderette services with modern conveniences, including contactless payment systems and efficient maintenance management, ensuring a seamless transition from the previous contract.

This tender is a valuable opportunity for businesses specialising in the management and operation of laundry services, particularly those with experience in multi-site operations and a flair for innovation in service delivery. Large-scale companies like Washco Ltd, who are adept in modernising laundry provision and improving user experience, could benefit greatly by tapping into the University’s demand for exceptional customer service and operational efficiency. Enhancements such as contactless payments and modern service methods could pave the way for scalability and increased business growth, making it an ideal contract for businesses aiming to expand their footprint within educational institutions and conference venue management.

Award

Managed Launderette Service

UNIVERSITY OF KENT

Contract Timeline

Publication Date

16th June 2025 12:45:26 PM
Contract Summary

The University is seeking a supplier with the experience to deliver to multi-site operations to undertake the delivery of managed launderette services on the Canterbury campus. They must share a passion for delivering a high-quality launderette service along with exemplary levels of customer service. The University has a 52-week residential year as well as a busy conference period during the summer months (mid July to early September). The supplier will be required to provide a service for students and staff and any conference activity on the Canterbury campus. The launderettes will be in operation for 24 hours per day, seven days per week. The University seeks a supplier who can be innovative with investments in modernisation of laundry provision, user experience, and adoption of new and creative service methods. The supplier should offer a first class, modern service to students utilising contactless payment systems, effective maintenance management and exceptional customer service. The University is seeking a seamless transition from the existing contract to the new contract. It is important that some launderettes on campus shall remain operational throughout the course of the works for use by any remaining students and conference delegates.
Contract Details

Open Contracting ID

ocds-b5fd17-07f79e4c-8f43-4ded-a327-70d37ecc253a

Publication Source

Contracts Finder

Procurement Stage

Award

Procurement Method

Open

Procurement Method Details

Open Procedure

Procurement Category

Services

Tender Suitability

Framework / DPS
Contract Classification

CPV Code(s)

51543400
98311100
98311200

CPV Division(s)

51 - Installation services (except software)
98 - Other community, social and personal services
Awarding Authority

UNIVERSITY OF KENT

Buyer Name

Jacqueline Erasin

Buyer Email

j.erasin@kent.ac.uk

Buyer Phone

+44 1227827669

Buyer Address

The Registry

Canterbury, Kent

CT2 7NZ

ENG
Awarded Supplier(s)

Supplier Name(s)

WASHCO LTD

View contract on Contracts Finder

Managed Launderette Service

UNIVERSITY OF KENT

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)