Award

Customer Expectations Research 2017

HIGHWAYS AGENCY

This public procurement record has 1 release in its history.

Award

18 Jan 2018 at 15:30

Summary of the contracting process

The Highways Agency initiated a public procurement process titled "Customer Expectations Research 2017", focusing on highways consultancy services. The contract, valued at £92,110, was awarded to TNS Media Intelligence on 12 December 2017, with the contract period commencing on 10 January 2018 and concluding on 10 July 2018. This procurement falls under the 'services' category and covers delivery across various regions, including the British Overseas Territories and the UK.

This tender presents significant opportunities for businesses specialising in customer research and consultancy services in the transport sector. Companies offering expertise in highways consultancy and related research methodologies are particularly well-suited to engage in similar tenders. As the public sector continues to seek insights and improvements in service delivery, stakeholders in this industry can leverage such contracts to enhance their market presence and expand their competitive edge.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Customer Expectations Research 2017

Notice Description

Customer research.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-087a2505-8c11-4df8-906f-9c4f275f1d60
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0cbc3fa4-f0fd-47e3-bb09-7f3b9e2aca57
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Other
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services


CPV Codes

71311210 - Highways consultancy services

Notice Value(s)

Tender Value
£92,110 Under £100K
Lots Value
Not specified
Awards Value
£92,110 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Jan 20188 years ago
Submission Deadline
12 Dec 2017Expired
Future Notice Date
Not specified
Award Date
12 Dec 20178 years ago
Contract Period
10 Jan 2018 - 10 Jul 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HIGHWAYS AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS11 9AT
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Beeston & Holbeck
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

TNS MEDIA INTELLIGENCE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-087a2505-8c11-4df8-906f-9c4f275f1d60-2018-01-18T15:30:16Z",
    "date": "2018-01-18T15:30:16Z",
    "ocid": "ocds-b5fd17-087a2505-8c11-4df8-906f-9c4f275f1d60",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CER",
        "title": "Customer Expectations Research 2017",
        "description": "Customer research.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "71311210",
            "description": "Highways consultancy services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 92110,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other - Other",
        "tenderPeriod": {
            "endDate": "2017-12-12T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2018-01-10T00:00:00Z",
            "endDate": "2018-07-10T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/6B8C4y7Y",
            "name": "Highways Agency",
            "identifier": {
                "legalName": "Highways Agency",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/6B8C4y7Y"
            },
            "address": {
                "streetAddress": "Lateral, 8 City Walk",
                "locality": "Leeds",
                "postalCode": "LS11 9AT",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "transparencysgrm@highwaysengland.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-76608",
            "name": "TNS Media Intelligence",
            "identifier": {
                "legalName": "TNS Media Intelligence"
            },
            "address": {
                "streetAddress": "6th Floor 292 Vauxhall Bridge Road London SW1V 1AE"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/6B8C4y7Y",
        "name": "Highways Agency"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-087a2505-8c11-4df8-906f-9c4f275f1d60-1",
            "status": "active",
            "date": "2017-12-12T00:00:00Z",
            "datePublished": "2018-01-18T15:30:16Z",
            "value": {
                "amount": 92110,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-76608",
                    "name": "TNS Media Intelligence"
                }
            ],
            "contractPeriod": {
                "startDate": "2018-01-10T00:00:00Z",
                "endDate": "2018-07-10T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/0cbc3fa4-f0fd-47e3-bb09-7f3b9e2aca57",
                    "datePublished": "2018-01-18T15:30:16Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}