Award

Employee Assistance Provider Services

THE INSOLVENCY SERVICE

This public procurement record has 3 releases in its history.

AwardUpdate

09 Dec 2025 at 16:07

Award Notice
AwardUpdate

12 Sep 2025 at 13:23

Award Notice
Award

01 Aug 2025 at 13:06

Award Notice
Summary of the contracting process

The Insolvency Service, based in London, England, has completed a procurement process for the provision of Employee Assistance Provider Services. This includes a comprehensive Employee Assistance Programme (EAP) designed to support employees with personal and work-related issues via a confidential helpline available 24/7. This tender falls under the "Miscellaneous health services" category (CPV code 85140000) and is intended for implementation in the United Kingdom. The procurement was conducted using a selective method, specifically a call-off from a dynamic purchasing system. The tendering stage concluded on 27th June 2025, with the contract period set to commence on 1st August 2025 and end on 31st July 2027. The awarded contract is valued at £68,428.80 and was published on 1st August 2025.

This contract offers significant growth opportunities for businesses, especially those in the health services sector. Small and medium-sized enterprises (SMEs) could find this particularly advantageous as they are indicated as suitable for this opportunity, even though voluntary, community, and social enterprises (VCSEs) are not specifically targeted. Businesses experienced in providing comprehensive support services that tackle a range of employee well-being issues are well-positioned to compete. Success in such contracts could enhance their reputation and lead to further opportunities in similar sectors, leveraging the demand for robust employee support systems within public services. The buyer, The Insolvency Service, seeks robust service providers to ensure reliable and confidential assistance for their employees, providing an ideal extension for businesses already familiar with dynamic purchasing systems.

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Notice Information

Notice Title

Employee Assistance Provider Services

Notice Description

Provision of an Employee Assistance Programme (EAP), to help employees to overcome personal & work-related issues. These are issues, whether from inside or outside work, that could adversely impact their health, well-being or work performance. Giving access to a confidential support service via a helpline available 24/7 and 365 days per year.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0a372791-094f-4313-8694-863aa1af254f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8fb4637d-afe8-4dc3-8e44-01cb4a925152
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85140000 - Miscellaneous health services

Notice Value(s)

Tender Value
£68,428 Under £100K
Lots Value
Not specified
Awards Value
£68,428 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Dec 20252 months ago
Submission Deadline
27 Jun 2025Expired
Future Notice Date
Not specified
Award Date
30 Jun 20257 months ago
Contract Period
31 Jul 2025 - 31 Jul 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE INSOLVENCY SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 2HT
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

PEOPLE ASSET MANAGEMENT

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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