Award

Repairs Order Management System

NSAH (ALLIANCE HOMES) LIMITED

This public procurement record has 1 release in its history.

Award

26 Jun 2025 at 09:14

Summary of the contracting process

The procurement process undertaken by NSAH (ALLIANCE HOMES) LIMITED, based in Portishead, England, focuses on acquiring a Repairs Order Management System. This project falls under the 'Contact management software package' industry category, with the delivery location specified as the South West, United Kingdom. The procurement fell under the Award stage as of 26th June 2025, following its completion status, with a total contract value of £506,796. The contract spans from 1st April 2025 to 31st March 2028, and was executed through a selective procurement method, specifically a call-off from a framework agreement. The award was granted to Totalmobile Ltd, a large-scale firm located in Belfast, Northern Ireland.

This tender represents significant growth opportunities for businesses specialising in software services, specifically those with effective solutions in property repairs management systems. The suitability criteria indicate that small and medium-sized enterprises (SMEs) were likely contenders for this contract, broadening the scope for smaller businesses to make impactful contributions. As the solution was sourced through a framework agreement, businesses well-versed in similar procurement setups would have been ideally positioned to compete.

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Notice Title

Repairs Order Management System

Notice Description

Procurement of a 3rd party property repairs management system. This is an award notice.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0ac95f26-3543-4a0f-beac-ccb41e9e96ef
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c8ad26e2-55b6-4f89-b060-835adedd108a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48333000 - Contact management software package

Notice Value(s)

Tender Value
£506,796 £500K-£1M
Lots Value
Not specified
Awards Value
£506,796 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Jun 20258 months ago
Submission Deadline
27 Feb 2025Expired
Future Notice Date
Not specified
Award Date
30 Mar 202510 months ago
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NSAH (ALLIANCE HOMES) LIMITED
Contact Name
Not specified
Contact Email
procurement@alliancehomes.org.uk
Contact Phone
Not specified

Buyer Location

Locality
PORTISHEAD
Postcode
BS20 7AW
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK61 North Somerset
Delivery Location
TLK South West (England)

Local Authority
North Somerset
Electoral Ward
Portishead East
Westminster Constituency
North Somerset

Supplier Information

Number of Suppliers
1
Supplier Name

TOTALMOBILE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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