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G Cloud 14 (RM1557.14) Online Listening Software

Historic England

This public procurement record has 1 release in its history.

Award

22 Oct 2026 at 14:40

Award Notice
Summary of the contracting process

Historic England bought online social-listening software to monitor its owned social media content across 30 profiles, as well as earned content on social media platforms and online news. The service supports tracking topics of interest, including mentions of Historic England and posts from relevant stakeholders. This is a software service for monitoring and analysing online content, delivered for Historic England in England.

The procurement is complete and was awarded to Fenix Media Limited trading as Pulsar on 22 October 2026. The award value is £5,392. It was a selective call-off from a framework agreement. The contract runs from 15 December 2026 to 14 June 2027. The tender deadline was 22 October 2026. Small and medium-sized enterprises and voluntary, community and social enterprises were considered suitable to participate.

For suppliers of social-listening software, this award shows Historic England’s requirement for monitoring owned social channels across 30 profiles and tracking earned social-media and online-news content. A credible competitor would need to provide reliable coverage across these sources and support monitoring of organisation-specific mentions and stakeholder activity. The requirement is a focused software service rather than a broad communications or media-management contract; suppliers whose products can deliver targeted listening and practical monitoring across multiple profiles are the closest fit. Historic England’s use of a framework call-off also indicates the route used for this purchase.

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Notice Information

Notice Title

G Cloud 14 (RM1557.14) Online Listening Software

Notice Description

A software that monitors owned social media content across 30 profiles. This software also monitors earned content on social media platforms and online news. Allows us to monitor through online listening specific areas of interest, such as mentions of Historic England or relevant stakeholder posts.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0c276062-366e-4e25-ab76-0ef0a5294139
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/06a5cd92-edd0-4eb3-90bb-26a2cad832ac
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48200000 - Networking, Internet and intranet software package

48300000 - Document creation, drawing, imaging, scheduling and productivity software package

48400000 - Business transaction and personal business software package

48500000 - Communication and multimedia software package

48600000 - Database and operating software package

48700000 - Software package utilities

48800000 - Information systems and servers

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
£5,392 Under £100K
Lots Value
Not specified
Awards Value
£5,392 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Oct 20266 days ago
Contract Period
15 Dec 2026 - 14 Jun 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Historic England
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 2EH
Postcode Area
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Swindon
Electoral Ward
Mannington and Western
Westminster Constituency
Swindon South

Supplier Information

Number of Suppliers
1
Supplier Name

Fenix Media Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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