Award

T0533 Connecting the country: Future customer levels of service

NATIONAL HIGHWAYS

This public procurement record has 1 release in its history.

Award

19 Feb 2024 at 11:47

Award Notice
Summary of the contracting process

National Highways has awarded a contract for the "T0533 Connecting the country: Future customer levels of service" tender. The contract falls under the services category and is valued at £249,817.73. The procurement method used was selective, with a tender period ending on 16th January 2024 and a contract period starting on 6th February 2024 and ending on 31st March 2025. The buying organisation, National Highways, is located in Birmingham, England. The tender is already in the award stage.

This contract opportunity for the development consultancy services of the Connecting the Country programme can be attractive to businesses looking to work on innovative infrastructure projects. Small and medium-sized enterprises (SMEs) are well-suited to participate due to the suitability preference indicated. Businesses with expertise in route strategies and transformation projects in the transportation sector could strategically compete for this opportunity. The contract's focus on enhancing service levels on the Strategic Road Network can drive growth for businesses providing high-quality consultancy services.

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Notice Information

Notice Title

T0533 Connecting the country: Future customer levels of service

Notice Description

The overall objectives of the Connecting the Country (CTC): Future Customer Levels of Service (LOS) programme is to develop the thinking and detail behind the concept introduced within CTC published in May 2023. The LOS programme is aiming to provide exceptional service and meet customer expectations regardless of where they are travelling on the SRN while recognising that customers have different needs on different parts of the network. The LOS programme aims to set out and test Levels of Service for the SRN. LOS are expected to be based on 6 of the 9 CTC Focus Areas. The LOS concept has been well received internally and externally but more work is required to fully detail out the proposed LOS based on CTC focus areas and our Route Strategy objectives. The LOS concept needs to be socialised with Subject Matter Experts as part of our CTC Steering Group and pilot corridors to be tested. The programme will culminate in a delivery and implementation plan of proposed LOS on the SRN working with the National Highways' Transformation team and approved at Exec level.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0e5a678b-cfaa-4c60-a87d-dbe1e8107cb0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c109de20-377d-4818-8224-a751717a45bb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73220000 - Development consultancy services

Notice Value(s)

Tender Value
£249,817 £100K-£500K
Lots Value
Not specified
Awards Value
£249,817 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Feb 20242 years ago
Submission Deadline
16 Jan 2024Expired
Future Notice Date
Not specified
Award Date
7 Feb 20242 years ago
Contract Period
6 Feb 2024 - 31 Mar 2025 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL HIGHWAYS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 1RN
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

OVE ARUP & PARTNERS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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