Award

Get into Teaching Information Service

DEPARTMENT FOR EDUCATION

This public procurement record has 1 release in its history.

Award

29 Jul 2024 at 08:46

Award Notice
Summary of the contracting process

The Department for Education has awarded a contract titled "Get into Teaching Information Service" (GiTIS) to Teleperformance Ltd. This project, classified under the "Call centre" industry category (CPV 79512000), is focused on offering candidate support services for potential teachers. The objective is to assist candidates in applying for Initial Teacher Training (ITT) through a Contact Centre and personalised advisor services. The contract is set to commence on 1st October 2024 and run until 30th September 2029, with an optional extension of up to 24 months. The services will be delivered across multiple regions in the United Kingdom including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, and South West. Notably, the procurement method utilised was selective, specifically a call-off from a framework agreement.

This tender can significantly contribute to business growth, especially for enterprises specialising in call centre operations and candidate support services. With a contract value of £44,816,813, substantial opportunities exist for large-scale service providers, particularly those capable of delivering comprehensive and multi-regional support. Teleperformance Ltd, a large-scale supplier with experience in similar services, exemplifies the type of business well-suited to meeting the requirements of this tender. Small and medium-sized enterprises (SMEs) could also find opportunities to collaborate or provide ancillary services, enhancing their portfolios by involvement in a high-impact educational initiative aimed at bolstering the quality of teaching in the UK.

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Notice Information

Notice Title

Get into Teaching Information Service

Notice Description

The Get into Teaching Information Service (GiTIS) is a candidate support service for potential teachers, offering guidance and advice to candidates through a Contact Centre and one-to-one adviser service. The main aim of GiTIS is to help as many candidates as possible to successfully apply for Initial Teacher Training (ITT), to support the ambition of ensuring there is an excellent teacher for every child. The initial term of the contract is Five (5) years with the option to extend for up to a further 24 months (in 2 x 12 month periods).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0f59751e-eb18-4f56-ac8f-dae45a86c592
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0aa20248-1146-4e52-8127-7f0f70977f38
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
£44,816,813 £10M-£100M
Lots Value
Not specified
Awards Value
£44,816,813 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20241 years ago
Submission Deadline
15 Jan 2024Expired
Future Notice Date
Not specified
Award Date
1 Jul 20241 years ago
Contract Period
30 Sep 2024 - 30 Sep 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR EDUCATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 3LG
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Bristol, City of
Electoral Ward
Ashley
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

TELEPERFORMANCE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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