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Facilities Management

Description: Transport for Wales is preparing to re-procure its Facilities Management contract to support its estate and operational activities across Wales and the Borders. As part of developing the future requirement, Transport for Wales is considering how facilities management services should be structured to support operational delivery, compliance obligations and wider estate objectives. This engagement will help inform the future operating model, contract scope and commercial approach. Transport for Wales is seeking market insight on how best to deliver a flexible, efficient and value-for-money service that can support both current operational needs and future estate developments. Feedback received through this engagement will help shape the future procurement strategy, contract requirements and commercial approach ahead of any formal procurement process.

Summary: Transport for Wales Rail Limited is preparing to re-procure facilities management services for its estate and operational activities across Wales and the Borders. The scope is still being developed and is expected to cover facilities management, building-installation repair and maintenance, and other repair and maintenance services. The planned market engagement will explore how services should be organised to meet operational needs, compliance obligations and wider estate objectives. Suppliers will discuss a future operating model for requesting, approving and tracking work and escalating issues, alongside digital contract-management support such as helpdesk services, fault reporting, performance dashboards, evidence capture and document control. The contract is intended to support both current operations and future estate developments.

Public Affairs and Crisis Communication Support

Description: The Port of Milford Haven is seeking to appoint an experienced agency partner to provide strategic public affairs and crisis communications support. The full suite of Tender documents can be accessed via the link: https://mhpa.sharepoint.com/:f:/s/O365Tenders/IgBN5pSvUGxhTbiYCnAvbmmAAWfZDm3r6veUcMeq0Yber_E?e=1qNlFA

Summary: Milford Haven Port Authority is seeking an experienced agency partner to provide strategic public affairs and crisis communications support for the Port of Milford Haven. The requirement is for public relations and communications services, including essential services and optional call-off support, with the detailed service scope set out in the tender documents. The buyer is the Port Authority, a utility based in Pembrokeshire. The stated delivery location is the United Kingdom. This opportunity is suited to agencies able to advise on public affairs and provide strategic communications support, particularly in a port and infrastructure context.

"Your Education Technology" An Open Framework (PA 2023) for the provision of ICT products, services, and solutions.

Description: Nexus Multi Academy Trust ("Nexus" or "the Authority") is seeking to establish an Open Framework for the provision of ICT products, services and solutions to the education sector. The Framework is intended to provide Nexus and other eligible Contracting Authorities with a compliant and accessible route to market for the procurement of ICT requirements. The Framework is divided into three Lots: Lot 1 - ICT Support Services and Managed Services Lot 2 - Professional Services Lot 3 - Hardware Suppliers may tender for one, multiple or all Lots. There will be no limit on the number of Suppliers that may be appointed to each Lot. The Framework will operate as an Open Framework in accordance with the Procurement Act 2023 and is intended to be reopened periodically to (read more...)

Summary: Nexus Multi-Academy Trust sought suppliers for an open framework supplying ICT products, services and solutions to publicly funded schools and colleges across the United Kingdom. The framework is also available to other eligible education-sector contracting authorities. It is divided into three areas: managed ICT support, including service desks, infrastructure, networks, cloud and cyber security; specialist ICT professional services, consultancy and project delivery, including digital transformation, technical design, migration and training; and hardware supply, installation and related services, covering devices, servers, network and classroom equipment. Suppliers could apply for one, several or all areas. The framework is intended to support secure, reliable technology for teaching, learning and organisational operations.

"Your Education Technology" An Open Framework (PA 2023) for the provision of ICT products, services, and solutions.

Description: Nexus Multi Academy Trust ("Nexus" or "the Authority") is seeking to establish an Open Framework for the provision of ICT products, services and solutions to the education sector. The Framework is intended to provide Nexus and other eligible Contracting Authorities with a compliant and accessible route to market for the procurement of ICT requirements. The Framework is divided into three Lots: Lot 1 - ICT Support Services and Managed Services Lot 2 - Professional Services Lot 3 - Hardware Suppliers may tender for one, multiple or all Lots. There will be no limit on the number of Suppliers that may be appointed to each Lot. The Framework will operate as an Open Framework in accordance with the Procurement Act 2023 and is intended to be reopened periodically to (read more...)

Summary: Nexus Multi Academy Trust is establishing an ICT framework for itself and eligible public-sector schools and colleges across the United Kingdom. It covers three areas: managed ICT support, including service desks, infrastructure, networks, cloud, cybersecurity and safeguarding technology; professional services such as consultancy, technical design, project delivery, digital transformation, migration, training and advisory work; and hardware supply, installation and configuration, including end-user devices, servers, networking, storage and classroom audiovisual equipment. Suppliers can support technology from planning and specification through deployment, ongoing support and replacement. The framework is intended to give education organisations a route to procure technology that supports teaching, learning and operational needs. Nexus will run the framework, which is also available to eligible academy trusts, maintained schools, non-maintained special schools and registered independent schools.

Customer Survey Research Partner

Description: Peabody is seeking to appoint a customer research partner through the Government Commercial Dynamic Purchasing System (DPS) RM6216 - Research and Insights to deliver customer feedback and perception research services. The successful provider will be responsible for delivering Peabody's annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey and a programme of monthly transactional surveys across key service areas. The TSM survey is a regulatory requirement and must be conducted in accordance with the methodology and requirements prescribed by the Regulator of Social Housing. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Research-and-development-services-and-related-consultancy-services./RHV7H655NU To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/RHV7H655NU

Summary: Peabody Trust is seeking a customer research partner to deliver tenant and customer feedback research. The work covers its annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey, a regulatory survey that must follow the Regulator of Social Housing’s prescribed methodology, and monthly transactional surveys across key service areas. Services include survey design and delivery, customer perception research, and analysis of survey results. The procurement is for research and survey services, including telephone survey services. The work supports Peabody’s understanding of customer experience and its required reporting on tenant satisfaction. Delivery is in the United Kingdom.

Pre Employment Checks

Description: CPI are looking to appoint a suitably experienced contractor to provide a Pre Employment Checks service. The checks that CPI mainly request are outlined below, however please note that this list is not exhaustive: Driving Licence Check Directors Search Occupational History Check 1-10 yrs Adverse Financial Check Education Reference Check Employer Reference Check Personal Reference Check RTW DBS ID Check Professional Technical End-to-End BPSS Check: Provides a single, consolidated BPSS report for each candidate. The successful contractor will need to have an easy-to-use on-line portal to raise requests for various pre-employment checks and be able to get outcomes of the checks, as well as understanding the status of the requests.

Summary: The Centre for Process Innovation Limited (CPI) is seeking a supplier to provide pre-employment screening services. Checks include identity, right to work, DBS, driving licences, directorships, education, employment and personal references, occupational history, adverse financial records, and professional or technical checks. The scope also includes end-to-end Baseline Personnel Security Standard (BPSS) screening, with a single consolidated report for each candidate covering identity, right to work, criminal records and employment history. The supplier must provide an online portal through which CPI can request checks, track their status and retrieve results. This is a recruitment screening service (CPV 79600000), delivered for CPI in the United Kingdom.

Provision of out of hours customer call centre services.

Description: Connexus is undertaking this tender exercise to secure a high quality, reliable and customer focused out of hours emergency repairs call handling service for its customers. The service is required to ensure that customers can access timely support outside of Connexus' normal working hours, including evenings, weekends, bank holidays and other closure periods. Connexus is seeking to appoint a supplier with proven experience of delivering out of hours services within the UK social housing sector, capable of managing calls professionally, sensitively and in line with agreed Connexus protocols. The appointed supplier will be expected to accurately assess the nature and urgency of each contact, provide clear advice to customers, record information appropriately, and where required, escalate or dispatch emergency repairs to Connexus' nominated contractors or internal teams. For (read more...)

Summary: Connexus Homes Limited is seeking an out-of-hours emergency repairs call-handling service for its social housing customers. The supplier will handle contacts outside normal working hours, including evenings, weekends, bank holidays and other closure periods. It must assess the nature and urgency of calls, give customers clear advice, record information accurately and, where required, escalate cases or dispatch emergency repairs to Connexus’s nominated contractors or internal teams. The service is intended to ensure customers can obtain timely support when Connexus’s usual service is closed. The work is customer contact and call-centre services, including telephone answering and office support. Delivery is in Herefordshire and Shropshire.

Consultants for Registered Provider Status

Description: Cambridge City Council is seeking to procure the services of a consultant to initially meet with and subsequently assist two local not-for-profit landlords in applying for registration as a not-for-profit registered provider with the Regulator of Social Housing.

Summary: Cambridge City Council is procuring consultancy support for two local not-for-profit landlords seeking registration as not-for-profit registered providers with the Regulator of Social Housing. The consultant is expected first to meet with the landlords and then assist them through their registration applications. This is a social housing registration and business consultancy service, rather than a contract to build or manage housing. The work is for the two landlords and their applications; the council is based in Cambridge.

Cadder Housing Association - Director of Operations (Consultancy Services)

Description: Cadder Housing Association Limited, invite tenders for the provision of Director of Operations Services from November 2026 until 31 March 2027. There is an option to extend this service for period up to a maximum of 12 months

Summary: Cadder Housing Association is seeking consultancy services to provide a Director of Operations. The work covers operational leadership and management services for the housing association, with the detailed scope set out in the tender requirements. The service is for Cadder Housing Association Limited and is to be delivered in Glasgow. This is a single requirement rather than a package of separate lots. It will suit consultancies or individual specialists able to provide senior operational direction in a housing-association setting, and able to address the management needs described in the invitation to tender.

Cadder Housing Association - Director of Operations (Consultancy Services)

Description: Cadder Housing Association Limited, invite tenders for the provision of Director of Operations Services from November 2026 until 31 March 2027. There is an option to extend this service for period up to a maximum of 12 months

Summary: Cadder Housing Association is seeking consultancy services to provide a Director of Operations for the association. The work covers operational leadership and housing administration and management consultancy services. Delivery is in Glasgow. The contract is for the association’s operations, rather than a stated supply of goods or construction work.