Award

Text Severity

CARE QUALITY COMMISSION

This public procurement record has 2 releases in its history.

AwardUpdate

28 Mar 2018 at 14:40

Award Notice
Award

28 Mar 2018 at 10:39

Award Notice
Summary of the contracting process

The Care Quality Commission (CQC) has concluded a public procurement process for the tender titled "Text Severity," aimed at acquiring an automatic tool for analysing large volumes of online patient comments to detect negative changes in care quality. The project falls under the 'Business services: law, marketing, consulting, recruitment, printing and security' category and is located in London, England. The procurement method used was a competitive quotation below the threshold, with the tender period concluding on 25 January 2018 and the contract period scheduled from 5 March 2018 to 31 May 2018. The contract value is £24,164.

This tender represents significant opportunities for small to medium-sized enterprises (SMEs) specialising in data analysis, software development, or text mining services. Businesses with expertise in developing adaptable analytical tools capable of navigating varied online comment sources would be particularly well-suited to compete. The CQC's focus on managing sensitive care quality data creates a niche for innovative solutions that effectively balance the need for accuracy in detecting potential issues in healthcare delivery.

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Notice Information

Notice Title

Text Severity

Notice Description

The CQC require an automatic tool to analyse large numbers of online patient comments and detect significant negative changes in care quality. This poses challenges which distinguish it from standard text mining problems, including: 1. A highly unbalanced dataset: cases of interest will make up only a very small percentage of the data (c.0.5%); 2. A variable domain: the tool must cope with comments from a range of online sources, and be adaptable to social media in future; 3. A sensitive use case: the desired characteristics of the output (in particular, whether it is more important to avoid false positives or false negatives) will depend on how it is used.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-10766e8f-d5bd-40a3-bfc0-6aca6422570b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1fc92e8c-e458-41cc-a90a-879e5ffca349
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

98 - Other community, social and personal services

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

98110000 - Services furnished by business, professional and specialist organisations

Notice Value(s)

Tender Value
£24,164 Under £100K
Lots Value
Not specified
Awards Value
£24,164 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Mar 20187 years ago
Submission Deadline
25 Jan 2018Expired
Future Notice Date
Not specified
Award Date
5 Feb 20188 years ago
Contract Period
5 Mar 2018 - 31 May 2018 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SZ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

QUEEN MARY UNIVERSITY OF LONDON

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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