Award

Qualtrics Strategic Research License

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 2 releases in its history.

AwardUpdate

25 Mar 2025 at 12:19

Award Notice
Award

13 Mar 2025 at 10:30

Award Notice
Summary of the contracting process

The Department for Work and Pensions (DWP) has completed a selective procurement process involving a call-off from a framework agreement for the provision of the "Qualtrics Strategic Research License". This software package, classified under the CPV code 48100000, will be utilised by the department's Customer Experience, Research, Insight, and Analysis team. The procurement process concluded with the tender period ending on 26 November 2024, and the contract is set to run from 6 January 2025 to 5 January 2026. The project involves a financial commitment of £234,295, with the minimum value stipulated at £99,990. The software solutions will be delivered across various locations, including the British Overseas Territories, the Channel Islands, Europe, the Isle of Man, the rest of the world, and the United Kingdom.

This tender represents a significant opportunity for businesses specialising in industry-specific software packages to grow, particularly those able to operate within a framework agreement. The awarded supplier, Softcat Limited, a large-scale company, fits the profile of a business capable of fulfilling the strategic research requirements of the DWP. Future tenders along similar lines may present valuable opportunities for SMEs, even though this specific contract was selectively procured. Businesses with expertise in providing tailored software solutions to government departments or similar large-scale organisations would be well-positioned to compete for such contracts, promoting innovation and enhancing their market reputation.

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Notice Information

Notice Title

Qualtrics Strategic Research License

Notice Description

The software will be used within Department for Work and Pensions, Customer Experience, Research, Insight and Analysis team.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-120d3321-3b5d-4b76-a972-22ba8b3cbac8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9fb41f28-7722-4434-a15a-47321eaefd4e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£234,295 £100K-£500K
Lots Value
Not specified
Awards Value
£99,990 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Mar 202511 months ago
Submission Deadline
26 Nov 2024Expired
Future Notice Date
Not specified
Award Date
6 Jan 20251 years ago
Contract Period
6 Jan 2025 - 5 Jan 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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