Award

Trade Mark Usability Testing

UK INTELLECTUAL PROPERTY OFFICE

This public procurement record has 2 releases in its history.

AwardUpdate

13 Jun 2017 at 13:16

Award Notice
Award

23 Feb 2017 at 16:51

Award Notice
Summary of the contracting process

The UK Intellectual Property Office (IPO) has completed a tender process titled "Trade Mark Usability Testing" aimed at improving the online user experience for its trade mark application service. The procurement falls under the research and development services category, with a contract value of £10,425. The procurement method used was a direct award, with the contract period running from 9th January 2017 to 23rd January 2017. The testing took place in Wales, and the tender period closed on 19th December 2016.

This tender provides an excellent opportunity for businesses specialising in usability testing and accessibility audits. Companies that offer research and development services, particularly those with experience in web user experience improvements, will find this contract suitable. Small and medium enterprises (SMEs) are encouraged to participate, allowing them to contribute to enhancing the services provided by the IPO, while potentially expanding their portfolio and client base in the public sector.

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Notice Information

Notice Title

Trade Mark Usability Testing

Notice Description

The IPO previously usability tested the trade mark application service in March 2016 to baseline the current online user experience and has since undertaken changes to refresh the user interface. The IPO wishes to benchmark these findings with the current user experience of the refreshed trade mark application service to ensure no additional service issues have been introduced and any changes have delivered improvements to the customer experience. The IPO wishes to undertake an accessibility audit of the service, with the testing aligned to WCAG 2.0 AA level.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1321f32f-8904-47f9-8633-f76401c4f35b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/54637571-2691-46e0-8f0d-62d3be8a4621
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£10,425 Under £100K
Lots Value
Not specified
Awards Value
£10,425 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jun 20178 years ago
Submission Deadline
19 Dec 2016Expired
Future Notice Date
Not specified
Award Date
23 Dec 20169 years ago
Contract Period
9 Jan 2017 - 23 Jan 2017 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK INTELLECTUAL PROPERTY OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
NP10 8QQ
Post Town
Newport
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
TLL Wales
Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Supplier Information

Number of Suppliers
1
Supplier Name

WEB USABILITY PARTNERSHIP

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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