Award

HSM Enhanced Maintenance Service Renewal

OFFICE FOR NATIONAL STATISTICS

This public procurement record has 1 release in its history.

Award

16 Apr 2026 at 12:15

Summary of the contracting process

The procurement process for the "HSM Enhanced Maintenance Service Renewal" was conducted by the Office for National Statistics, located in Newport, Wales. This contract, valued at £61,752.40, falls under the industry category of software package and information systems. The contract was awarded on 26th March 2026, following a selective procurement method, with a call-off from a framework agreement. The contract period spans from 1st April 2026 to 31st March 2029, and it covers delivery within the United Kingdom. The procurement process has reached the award stage, with the publication of the award notice on 16th April 2026.

This tender offers opportunities for business growth particularly in the field of software maintenance and support services. It is especially suitable for small and medium-sized enterprises that specialise in software package services. As the awardee, Bytes Software Services Limited—a large-scale supplier—demonstrates the advantages of having established expertise and capacity in such a specialised industry. Businesses looking to compete in future tenders within the same category would benefit from having solid technical competence and delivering services efficiently across the United Kingdom.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

HSM Enhanced Maintenance Service Renewal

Notice Description

HSM Enhanced Maintenance Service - LUNA

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-15cea94d-40fb-4095-8534-1e1aabda10e3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cb445eba-a6f8-418a-83cb-be4557f09204
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£61,752 Under £100K
Lots Value
Not specified
Awards Value
£61,752 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Apr 20261 weeks ago
Submission Deadline
24 Mar 2026Expired
Future Notice Date
Not specified
Award Date
26 Mar 20261 months ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OFFICE FOR NATIONAL STATISTICS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
NP10 8XG
Post Town
Newport
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
Not specified

Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Supplier Information

Number of Suppliers
1
Supplier Name

BYTES SOFTWARE SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-15cea94d-40fb-4095-8534-1e1aabda10e3-2026-04-16T13:15:06+01:00",
    "date": "2026-04-16T13:15:06+01:00",
    "ocid": "ocds-b5fd17-15cea94d-40fb-4095-8534-1e1aabda10e3",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CS-26-207",
        "title": "HSM Enhanced Maintenance Service Renewal",
        "description": "HSM Enhanced Maintenance Service - LUNA",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 61752.4,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2026-03-24T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2026-04-01T00:00:00+01:00",
            "endDate": "2029-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-GOR-D303",
            "name": "Office for National Statistics",
            "identifier": {
                "legalName": "Office for National Statistics",
                "scheme": "GB-GOR",
                "id": "D303"
            },
            "address": {
                "streetAddress": "Government Buildings",
                "locality": "NEWPORT",
                "postalCode": "NP108XG",
                "countryName": "Wales"
            },
            "contactPoint": {
                "email": "sophie.keal@ons.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-01616977",
            "name": "BYTES SOFTWARE SERVICES LIMITED",
            "identifier": {
                "legalName": "BYTES SOFTWARE SERVICES LIMITED",
                "scheme": "GB-COH",
                "id": "01616977"
            },
            "address": {
                "streetAddress": "Bytes House, Randalls Way, Leatherhead, KT22 7TW"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-D303",
        "name": "Office for National Statistics"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-15cea94d-40fb-4095-8534-1e1aabda10e3-1",
            "status": "active",
            "date": "2026-03-26T00:00:00Z",
            "datePublished": "2026-04-16T13:15:06+01:00",
            "value": {
                "amount": 61752.4,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-01616977",
                    "name": "BYTES SOFTWARE SERVICES LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2029-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/cb445eba-a6f8-418a-83cb-be4557f09204",
                    "datePublished": "2026-04-16T13:15:06+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}