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Card Medic Licence Renewal

University Hospitals Sussex NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

28 Jul 2026 at 15:10

Award Notice
Summary of the contracting process

University Hospitals Sussex NHS Foundation Trust procured the CardMedic Connect cloud software service for clinical and patient communication. The requirement covers software licensing, cloud hosting, maintenance and technical support, together with multilingual clinical communication and accessible tools for patients. It is an information technology service, including software and internet support, rather than a construction or physical supply contract. Delivery is associated with the Trust’s services in Brighton and Hove, East Sussex, within the United Kingdom. The buyer selected Card Medic Limited as the supplier. The service is intended for a healthcare environment where reliable access, ongoing technical assistance and communication support for people with different languages and accessibility needs are central to the requirement.

The procurement is complete and was awarded to Card Medic Limited on 28 July 2026. The awarded contract value is £96,000. The contract runs from 28 July 2026 to 28 July 2029. The Trust used a selective procedure as a call-off from a framework agreement, rather than an open standalone competition. The tender submission deadline was 20 July 2026 at 12:00. The procurement was evaluated as a services requirement for IT, software development, internet and support. It was not identified as suitable for small or medium-sized enterprises or voluntary, community and social enterprises. There were no lots or separate awards: the single award covers the CardMedic Connect licence, hosting, maintenance, support and communication tools.

This award shows established NHS demand for a specialist healthcare communication platform delivered as a managed cloud service. Suppliers seeking to compete for comparable work from this Trust would need a mature software product, secure and dependable hosting, structured maintenance and responsive technical support. Credible capability would also include multilingual clinical communication and accessible patient-facing tools, with an understanding of how these operate in healthcare settings. The selected supplier was an SME, indicating that scale alone was not the distinguishing feature; relevance of the product and the ability to provide the full service package were central. Businesses with a proven healthcare communication solution and capacity for sustained support would be the closest competitors when this requirement returns.

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Notice Information

Notice Title

Card Medic Licence Renewal

Notice Description

Provision of the CardMedic Connect cloud software service, software licensing, hosting, maintenance, technical support, provide multilingual clinical communication and accessible patient communication tools.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-16cd6314-34da-416e-9a38-91e14a9eadad
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ca245d35-b74a-4151-a046-1a410c0cb724
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£96,000 Under £100K
Lots Value
Not specified
Awards Value
£96,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Jul 20262 months ago
Contract Period
28 Jul 2026 - 28 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Hospitals Sussex NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRIGHTON
Postcode
BN2 5BE
Postcode Area
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ21 Brighton and Hove
Delivery Location
Not specified
Local Authority
Brighton and Hove
Electoral Ward
Whitehawk & Marina
Westminster Constituency
Brighton Kemptown and Peacehaven

Supplier Information

Number of Suppliers
1
Supplier Name

CARD MEDIC LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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