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PS25317 - Ai Discovery for Early Conciliation & Helpline

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

23 Feb 2026 at 11:00

Award Notice
Summary of the contracting process

The procurement process for "PS25317 - Ai Discovery for Early Conciliation & Helpline" conducted by UK SBS has reached the awarding stage following a selective tender method. It involved a mini competition under the CCS RM6200 Artificial Intelligence DPS. This process aimed at commissioning Informed Solutions Ltd. to perform discovery work with a focus on early conciliations and helplines, producing evidence-based value for money benefits, savings analysis, and developing an AI roadmap. This project should align with GOV.UK AI governance principles and contribute to a business case expected by September 2026. The service contract, classified under Research and Development services, spans regions including the United Kingdom, Channel Islands, British Overseas Territories, and other global locations, with the award published on 23rd February 2026.

This tender presents significant business opportunities, particularly for SMEs and those specialising in artificial intelligence consultancy within research and development. Organisations capable of delivering comprehensive consultancy services in technological feasibility and strategic AI advancements can leverage this contract for substantial growth and visibility in the sector. Firms that are adept at aligning technical solutions with governance principles will likely find this tender appealing to showcase their expertise in providing value-driven outcomes across diverse geographical regions.

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Notice Information

Notice Title

PS25317 - Ai Discovery for Early Conciliation & Helpline

Notice Description

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a mini competition under the CCS RM6200 Artificial Intelligence (Ai) DPS Commission a supplier to undertake Discovery work for Early Conciliations and Helpline to generate evidence-based Value for Money (VfM) benefits, savings analysis, and an AI roadmap for both areas. This should be supported by data and technological feasibility, aligned with GOV.UK AI governance principles, to inform the comprehensive business case due in September 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1bb8d15d-9fbd-40fd-a487-7b72bf4a9697
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2d8c2d9e-458b-4427-9a69-b65f16b3406a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£100,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Feb 20266 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Feb 20267 months ago
Contract Period
23 Feb 2026 - 18 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Postcode Area
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

Informed Solutions

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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