This public procurement record has 1 release in its history.

Award

06 Oct 2026 at 11:04

Summary of the contracting process

The Home Office buys postal services to collect letters and documents from its functions and deliver them to customers, including final-mile delivery. The service covers delivery within the United Kingdom and internationally, including Europe, the Channel Islands, the Isle of Man, British Overseas Territories and the rest of the world. This is a broad postal operation spanning collection, processing and delivery rather than a requirement limited to a single locality or domestic routes.

The procurement is complete and was awarded to Whistl UK Ltd. The Home Office used a direct award procedure. The award was made on 17 September 2026, at a value of £7.2 million. The contract period runs from 22 October 2026 to 21 October 2028. The procurement was presented as a single service requirement, with no separate lots described. The recorded suitability assessment says the opportunity was not suitable for small and medium-sized enterprises or voluntary, community and social enterprises. No evaluation criteria are recorded in the procurement details.

This award shows demand for a large-scale postal provider able to collect letters and documents from multiple Home Office functions and deliver them to recipients in the UK and across international destinations. Credible competitors for a future requirement would need the operational reach to handle domestic and overseas distribution, together with reliable final-mile delivery and the capacity to coordinate collections across different government functions. The selected supplier was a large company, and the recorded assessment did not consider the requirement suitable for SMEs or voluntary, community and social enterprises. The direct award route used for this procurement is relevant context for suppliers monitoring how the Home Office sources this specific postal service.

How relevant is this notice?

Notice Information

Notice Title

HO Central DSA Postal Services

Notice Description

This requirement covers the collection of letters and documents from various Home Office functions, together with their delivery to UK customers, including the provision of final-mile delivery services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1c900bf2-d1f4-4563-babf-f48bdaf9a7b0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ac6c0e1b-a43d-4c36-964a-896e15ad477f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Direct Award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64112000 - Postal services related to letters

Notice Value(s)

Tender Value
£7,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
£7,200,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Oct 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Sep 20262 weeks ago
Contract Period
22 Oct 2026 - 21 Oct 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Postcode Area
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Whistl UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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