Summary of the contracting process

Walsall Council has completed the procurement process for the contract titled "WP3988 - Interpreting, Translation, Transcription and Easy Read - AWARD," which falls under the translation and interpretation services industry. Located in Walsall, West Midlands, the procurement stage has reached the award phase, and the contract has been awarded as of 20th March 2025. The procurement method was a mini-competition through NHS Business Services - Lot 6 One Stop Shop. The intended contract duration is from 1st January 2025 to 31st December 2027. The contracted services cover interpreting, translation, transcription, and easy read services both within and outside the borough, aimed at providing comprehensive support for diverse communication needs.

This tender offers substantial business growth opportunities, particularly for organisations skilled in professional language services, including face-to-face and remote interpreting, as well as transcription services for the visually impaired. Businesses providing such services can benefit from this contract by expanding their markets and contributing to inclusive communication initiatives. The awarded supplier, Word360 Ltd, exemplifies the kind of firms that stand to gain by offering specialised services, making this opportunity particularly suitable for SMEs and VCSEs within the language and communication services industry.

Award

WP3988 - Interpreting, Translation, Transcription and Easy Read - AWARD

WALSALL COUNCIL E-TENDERING

Contract Timeline

Publication Date

20th March 2025 08:20:39 AM
Contract Summary

1.1 The Council wishes to procure the provision of Interpreting, Translation, Transcription and Easy Read services in and out of Borough where required. 1.2 This provision will include the following: 1.2.1 Spoken Languages o Face to face interpreting in spoken community languages o Telephone and Video interpreting in spoken community languages o Translation 1.2.2 Communication Professionals working with Deaf and Deafblind People (CP) o British Sign Language / English face to face interpreting o British Sign Language / English remote interpreting o Deafblind interpretation o Lipspeaking, o Notetaking (electronic and manual) o Sign language translator o Sign Supported English o Speech to text reporting 1.2.3 Transcription o Braille o Moon o Audio 1.2.4 Easy Read 1.3 The Council is looking to appoint one supplier for this Contract. 1.4 The procurement process being used is a mini-competition through NHS Business Services - Lot 6 One Stop Shop.
Contract Details

Open Contracting ID

ocds-b5fd17-1eeb06e1-5e72-4a92-8de5-52fd96046c48

Publication Source

Contracts Finder

Procurement Stage

Award

Procurement Method

N/A

Procurement Method Details

Other -

Procurement Category

Services

Tender Suitability

SME VCSE

Framework / DPS
Contract Classification

CPV Code(s)

79530000
79540000

CPV Division(s)

79 - Business services: law, marketing, consulting, recruitment, printing and security
Awarding Authority

WALSALL COUNCIL E-TENDERING

Buyer Name

Stephanie Westley

Buyer Email

Stephanie.Westley@walsall.gov.uk

Buyer Phone

01902652898

Buyer Address

Darwall Street, Walsall

West Midlands

WS1 1TP

United Kingdom
Awarded Supplier(s)

Supplier Name(s)

WORD360 LTD

View contract on Contracts Finder

WP3988 - Interpreting, Translation, Transcription and Easy Read - AWARD

WALSALL COUNCIL E-TENDERING

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)