Tender

Technology Enabled Living Service

LONDON BOROUGH OF HACKNEY

This public procurement record has 2 releases in its history.

Tender

17 Jan 2025 at 19:39

Tender

17 Jan 2025 at 12:01

Summary of the contracting process

The London Borough of Hackney is seeking expressions of interest for the Technology-Enabled Living (TEL) Service, aimed at supporting vulnerable people and their carers across the Hackney Borough. This procurement process, categorized under Health and Social Work Services (CPV code 85000000), is in the tender stage with a closing date for the tender period set for 31st January 2025. The contract period will commence on 26th August 2025 and extend until 25th August 2028. The procurement method employed is a selective, restricted procedure applicable to above-threshold procurements. The service will require the delivery of equipment, call monitoring, and response service components. The contract value is estimated at approximately 6.14 million GBP.

This tender represents substantial opportunities for businesses experienced in delivering technology-enabled living services or components thereof. Companies with the capability to provide equipment, call monitoring, and response services, especially those capable of adopting a lead provider model, are well-positioned to compete. This opportunity encourages the participation of inclusive Small and Medium-sized Enterprises (SMEs) and businesses with comprehensive capabilities across the service components. Successful bidders can leverage this contract to expand their portfolio, engage with a significant public entity, and enhance their market presence in the health and social care technology sector.

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Notice Title

Technology Enabled Living Service

Notice Description

The London Borough of Hackney has completed a series of reviews and market engagement exercises around its current telecare services, with a view to developing a Technology Enabled Living (TEL) Service that will support vulnerable people and their carers across the Hackney Borough. The council has conducted the market engagement exercises through the Pro-Contract Portal entitled Soft Market Testing for Telecare/Technology Enabled Care (TEC) Services in Hackney (Reference DN 595498) the intention being to better understand the opportunities available through the market to develop and deliver a lead provider model for the provision of technology enabled living services. The market has been kept informed of the outcomes through the Pro Contract Portal as referenced. The council is now seeking expressions of interest from potential bidders capable of delivering a Technology-Enabled Living (TEL) service, comprising equipment, call monitoring, and response service components through either a lead provider model, encouraging engagement from inclusion of SME's, or bidders with experience/ capability of delivering all three components of this service.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1f6eafe9-bfa3-4e56-a934-387a4ec5e8bc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/71e9e53d-20af-446a-be2f-0db25d2da057
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£6,144,199 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jan 20251 years ago
Submission Deadline
31 Jan 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
25 Aug 2025 - 25 Aug 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HACKNEY
Contact Name
Pat Walters
Contact Email
ascprocurement@hackney.gov.uk
Contact Phone
+44 2083563000

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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