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DEFRA Digital Consultation System

Department for Environment, Food & Rural Affairs

This public procurement record has 1 release in its history.

Award

26 Aug 2026 at 13:52

Award Notice
Summary of the contracting process

The Department for Environment, Food & Rural Affairs (Defra) procured a digital consultation system: an IT software package and associated services for running consultations. The requirement is categorised as services and is associated with delivery in London, the United Kingdom and international locations, including Europe, the Channel Islands, the Isle of Man, British Overseas Territories and the rest of the world. The system is intended for Defra’s consultation activity, so relevant suppliers are those providing online consultation, survey, stakeholder engagement or related digital platforms and services. The buyer is Defra, based at 2 Marsham Street, London. The stated requirement is a single digital consultation system rather than a set of separately described goods or works.

The procurement is complete and has been awarded. Defra used a selective procedure as a call-off from a framework agreement. The tender deadline was 26 July 2026 at 12:00. SmartSurvey was awarded the contract on 3 August 2026 for £80,000. The awarded contract runs from 27 July 2026 to 29 July 2029. The tender’s estimated value was also £80,000. The opportunity was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises. The published outcome records SmartSurvey as the active supplier. This was a framework call-off rather than a standalone open tender, so participation depended on access to the relevant framework and its call-off arrangements.

For suppliers that did not win, this award demonstrates Defra’s demand for a digital consultation platform capable of supporting public-sector consultation activity across the UK and international locations. A credible future competitor would need a proven online system for creating, managing and reporting on consultations, with the operational capacity to support a government department and users in multiple territories. Experience with survey, stakeholder engagement or public consultation technology would be directly relevant. Suppliers should also be able to operate through the appropriate framework route, since this requirement was bought as a framework call-off. The buyer expressly considered SMEs and voluntary, community and social enterprises suitable, indicating that smaller specialist providers can be relevant where they can demonstrate the required platform capability, service reliability and delivery capacity.

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Notice Information

Notice Title

DEFRA Digital Consultation System

Notice Description

DEFRA Digital Consultation System

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2157e3a8-70e7-4cfb-8db7-784db9e68dd4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/23a8afaa-fa9e-4371-b6e7-b85aaee9a908
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£80,000 Under £100K
Lots Value
Not specified
Awards Value
£80,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Aug 2026Yesterday
Submission Deadline
26 Jul 2026Expired
Future Notice Date
Not specified
Award Date
3 Aug 20263 weeks ago
Contract Period
27 Jul 2026 - 29 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Environment, Food & Rural Affairs
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 3JR
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SmartSurvey

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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