Notice Information
Notice Title
Provision of a Contract to supply Professional Expertise in Customer Complaints Modelling
Notice Description
Academics at the LSE have developed, tested and published a reliable and valid coding methodology (the Healthcare Complaints Analysis Tool: HCAT). HCAT analyses and learns from complaints within healthcare, and the tool is now used in a number of settings. The current project will involve adapting HCAT and the tool developed for HMCTS, to analyse complaints from VOA.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-2264b3a0-eb00-4118-bdf2-bc271420ddad
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/532f9c88-2c9b-48bc-9de3-cd187d1b2ee2
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Single tender action (below threshold)
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
98 - Other community, social and personal services
-
- CPV Codes
98110000 - Services furnished by business, professional and specialist organisations
Notice Value(s)
- Tender Value
- £21,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- £21,000 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 29 Mar 20187 years ago
- Submission Deadline
- 1 Mar 2018Expired
- Future Notice Date
- Not specified
- Award Date
- 1 Mar 20187 years ago
- Contract Period
- 5 Mar 2018 - 31 Jul 2018 1-6 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- VALUATION OFFICE AGENCY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- W1D 5BU
- Post Town
- West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLI London
-
- Local Authority
- Westminster
- Electoral Ward
- West End
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/532f9c88-2c9b-48bc-9de3-cd187d1b2ee2
29th March 2018 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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