Notice Information
Notice Title
PIN: Market Engagement for Witness Service (2023-2027)
Notice Description
The Ministry of Justice will shortly commence the procurement of a new contract for the Witness Service. The Witness Service is an existing service which will be recommissioned. The Witness Service has operated in all Criminal Courts in England and Wales since 2003, with a combination of volunteers and paid staff providing emotional and practical support to prosecution and defence witnesses to enable them to give their best evidence. The future service will be materially similar to the current model. However, we will also examine options for future improvement through effective engagement with the market. The Ministry of Justice is seeking a provider to provide support guided by the following principles, reflecting our vision for the service: To continue to deliver a service for witnesses attending court - building on the existing model for support and the significant benefits it provides to witnesses. To provide the service flexibility to better respond to new challenges, including pandemic-like scenarios, future use of Nightingale courts, Extended Operating Hours and support witnesses in giving remote and pre-recorded evidence. To improve the service at a detailed level, learning lessons from victim policy in recent years. This will include working to create a more trauma-informed approach, improving the accessibility of the service and improving partnership working with victim advocates. To create opportunities within the service design to test ambitious options for future improvement of the service, including through digital support. Indicative project milestones include: Competition Live - December 2021 Award confirmed and transition commenced - August 2022 Launch of the Future Witness Service (latest) - January 2021 The scope of the service, is being finalised, including through feedback from the market, and will be confirmed in the Contract notice. Additional information: The Ministry of Justice will shortly commence the procurement of a new contract for the Witness Service. The Witness Service is an existing service which will be recommissioned. The Witness Service has operated in all Criminal Courts in England and Wales since 2003 , which provides emotional and practical support to prosecution and defence witnesses to enable them to give their best evidence . The future service will be materially similar to the current model. However, we will also examine options for future improvement through effective engagement with the market. The Ministry of Justice is seeking a supplier to provide support to witnesses, guided by the following principles, reflecting our vision for the service: o To continue to deliver an effective service for witnesses attending court - building on the existing model for support and the significant benefits it provides to witnesses. o To provide the service flexibility to be able to respond to potential future challenges, including pandemic-like scenarios, use of Nightingale courts, Extended Operating Hours and supporting witnesses in giving remote and pre-recorded evidence. o To improve the service at a detailed level, learning lessons from current delivery and being informed by current and developing victim support policy This will include working to create a more trauma-informed approach, improving the accessibility of the service and improving partnership working with victim advocates. o To create opportunities within the service design to test ambitious options for future improvement of the service, including through digital support. Indicative project milestones include: o Competition Live - December 2021 o Award confirmed and transition commenced - August 2022 o Launch of the Future Witness Service (latest) - January 2023 The scope of the service is being finalised, including through feedback from the market, and will be confirmed in the Contract notice . _________________________________________________ We would like to invite interested parties to attend an online Supplier Event which will take place on 20 October 2021. To express an interest either in attending this event and/or participating in this competition please email: VW.National.Services@justice.gov.uk BY 14 October 2021 We have set up an e-Sourcing event to facilitate market engagement activities and share some documentation ahead of this event. To register, you must have a valid DUNS number for the organisation which you are registering and who will be entering into a contract if invited. Once registered, organisations wishing to participate in the event must send an email to: VW.National.Services@justice.gov.uk You will receive an email acknowledgment of your interest.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-2348b5c2-0abf-4a46-9f7a-f65bb659a1fe
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/87077a4e-5aac-4cbe-ba05-5c4fb2d88e7f
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Not specified
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
75 - Administration, defence and social security services
-
- CPV Codes
75230000 - Justice services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 30 Sep 20214 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 31 Oct 2021Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Cancelled
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- MINISTRY OF JUSTICE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SW1H 9AJ
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/87077a4e-5aac-4cbe-ba05-5c4fb2d88e7f
30th September 2021 - Early engagement notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/0ea46c78-d480-46b3-93ea-647a2cb339fd
30th September 2021 - Early engagement notice on Contracts Finder -
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-2348b5c2-0abf-4a46-9f7a-f65bb659a1fe-2021-09-30T16:58:40+01:00",
"date": "2021-09-30T16:58:40+01:00",
"ocid": "ocds-b5fd17-2348b5c2-0abf-4a46-9f7a-f65bb659a1fe",
"language": "en",
"initiationType": "tender",
"title": "PIN: Market Engagement for Witness Service (2023-2027)",
"planning": {
"milestones": [
{
"id": "1",
"title": "Engagement end date",
"type": "engagement",
"dueDate": "2021-10-31T23:59:59Z"
}
],
"documents": [
{
"id": "1",
"documentType": "marketEngagementNotice",
"description": "Early engagement notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/0ea46c78-d480-46b3-93ea-647a2cb339fd",
"datePublished": "2021-09-30T15:44:13+01:00",
"format": "text/html",
"language": "en"
},
{
"id": "2",
"description": "Witness Service",
"url": "http://www.justice.gov.uk"
},
{
"id": "3",
"documentType": "marketEngagementNotice",
"description": "Early engagement notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/87077a4e-5aac-4cbe-ba05-5c4fb2d88e7f",
"datePublished": "2021-09-30T16:58:40+01:00",
"format": "text/html",
"language": "en"
}
]
},
"tender": {
"id": "tender_286488/1000227",
"title": "PIN: Market Engagement for Witness Service (2023-2027)",
"description": "The Ministry of Justice will shortly commence the procurement of a new contract for the Witness Service. The Witness Service is an existing service which will be recommissioned. The Witness Service has operated in all Criminal Courts in England and Wales since 2003, with a combination of volunteers and paid staff providing emotional and practical support to prosecution and defence witnesses to enable them to give their best evidence. The future service will be materially similar to the current model. However, we will also examine options for future improvement through effective engagement with the market. The Ministry of Justice is seeking a provider to provide support guided by the following principles, reflecting our vision for the service: To continue to deliver a service for witnesses attending court - building on the existing model for support and the significant benefits it provides to witnesses. To provide the service flexibility to better respond to new challenges, including pandemic-like scenarios, future use of Nightingale courts, Extended Operating Hours and support witnesses in giving remote and pre-recorded evidence. To improve the service at a detailed level, learning lessons from victim policy in recent years. This will include working to create a more trauma-informed approach, improving the accessibility of the service and improving partnership working with victim advocates. To create opportunities within the service design to test ambitious options for future improvement of the service, including through digital support. Indicative project milestones include: Competition Live - December 2021 Award confirmed and transition commenced - August 2022 Launch of the Future Witness Service (latest) - January 2021 The scope of the service, is being finalised, including through feedback from the market, and will be confirmed in the Contract notice. Additional information: The Ministry of Justice will shortly commence the procurement of a new contract for the Witness Service. The Witness Service is an existing service which will be recommissioned. The Witness Service has operated in all Criminal Courts in England and Wales since 2003 , which provides emotional and practical support to prosecution and defence witnesses to enable them to give their best evidence . The future service will be materially similar to the current model. However, we will also examine options for future improvement through effective engagement with the market. The Ministry of Justice is seeking a supplier to provide support to witnesses, guided by the following principles, reflecting our vision for the service: o To continue to deliver an effective service for witnesses attending court - building on the existing model for support and the significant benefits it provides to witnesses. o To provide the service flexibility to be able to respond to potential future challenges, including pandemic-like scenarios, use of Nightingale courts, Extended Operating Hours and supporting witnesses in giving remote and pre-recorded evidence. o To improve the service at a detailed level, learning lessons from current delivery and being informed by current and developing victim support policy This will include working to create a more trauma-informed approach, improving the accessibility of the service and improving partnership working with victim advocates. o To create opportunities within the service design to test ambitious options for future improvement of the service, including through digital support. Indicative project milestones include: o Competition Live - December 2021 o Award confirmed and transition commenced - August 2022 o Launch of the Future Witness Service (latest) - January 2023 The scope of the service is being finalised, including through feedback from the market, and will be confirmed in the Contract notice . _________________________________________________ We would like to invite interested parties to attend an online Supplier Event which will take place on 20 October 2021. To express an interest either in attending this event and/or participating in this competition please email: VW.National.Services@justice.gov.uk BY 14 October 2021 We have set up an e-Sourcing event to facilitate market engagement activities and share some documentation ahead of this event. To register, you must have a valid DUNS number for the organisation which you are registering and who will be entering into a contract if invited. Once registered, organisations wishing to participate in the event must send an email to: VW.National.Services@justice.gov.uk You will receive an email acknowledgment of your interest.",
"status": "cancelled",
"classification": {
"scheme": "CPV",
"id": "75230000",
"description": "Justice services"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"postalCode": "SW1H 9AJ"
},
{
"countryName": "British Oversea Territories"
},
{
"countryName": "Channel Islands"
},
{
"countryName": "Europe"
},
{
"countryName": "Isle of Man"
},
{
"countryName": "Rest of the World"
},
{
"countryName": "United Kingdom"
},
{
"postalCode": "SW1H 9AJ"
},
{
"countryName": "British Oversea Territories"
},
{
"countryName": "Channel Islands"
},
{
"countryName": "Europe"
},
{
"countryName": "Isle of Man"
},
{
"countryName": "Rest of the World"
},
{
"countryName": "United Kingdom"
}
]
}
],
"suitability": {
"sme": true,
"vcse": true
}
},
"parties": [
{
"id": "GB-CFS-183111",
"name": "Ministry of Justice",
"identifier": {
"legalName": "Ministry of Justice"
},
"address": {
"streetAddress": "102 Petty France",
"locality": "London",
"postalCode": "SW1H 9AJ",
"countryName": "England"
},
"contactPoint": {
"name": "Elizabeth Glen",
"email": "elizabeth.glen@justice.gov.uk"
},
"roles": [
"buyer"
]
}
],
"buyer": {
"id": "GB-CFS-183111",
"name": "Ministry of Justice"
}
}