Justice-wide Intermediary Services - Preliminary Market Engagement
Description: The MoJ is currently exploring the future of intermediary services provision and conducting preliminary market engagement, prior to any procurement process. This notice is published for transparency purposes in accordance with the Procurement Act (2023) and does not constitute the commencement of a procurement. The MoJ is exploring how these services may be delivered across the Ministry and the wider justice sector. Services being considered include those currently provided under the HMCTS Appointed Intermediary Services Frameworks (HAIS) and the Witness Intermediary Scheme (WIS), in addition to ad hoc intermediary services provided to support His Majesty's Prison and Probation Service (HMPPS) and the Parole Board. You can find out more about the current HAIS arrangements at: https://www.gov.uk/guidance/hmcts-intermediary-services#about-hmcts-intermediary-services You can find out more about the current Witness Intermediary Scheme at: (read more...)
Summary: The Ministry of Justice is exploring a single, justice-wide intermediary services arrangement covering the Ministry and the wider justice sector across the United Kingdom. The service would support vulnerable witnesses, defendants and other parties to communicate fully, coherently and accurately, and to understand and participate in proceedings. It is expected to bring together services currently delivered through HMCTS Appointed Intermediary Services Frameworks and the Witness Intermediary Scheme, as well as ad hoc support for His Majesty’s Prison and Probation Service and the Parole Board. Intermediaries would assess communication needs, report orally or in writing on appropriate measures, and implement those measures at court hearings, interviews, solicitor offices or police stations. This is a services requirement related to court and police activity, with participation intended to suit SMEs and voluntary, community or social enterprises.