Tender

Employee Benefits and Occupational Health Services

Crown Commercial Service

This public procurement record has 10 releases in its history.

TenderUpdate

27 Aug 2026 at 11:19

UK4 - Tender Notice

Tender

24 Aug 2026 at 09:46

UK4 - Tender Notice

PlanningUpdate

26 Mar 2026 at 11:25

UK1 - Pipeline Notice

PlanningUpdate

16 Mar 2026 at 14:29

UK1 - Pipeline Notice

PlanningUpdate

25 Feb 2026 at 09:22

UK1 - Pipeline Notice

Planning

13 Feb 2026 at 11:03

UK2 - Preliminary Market Engagement Notice

PlanningUpdate

11 Feb 2026 at 20:17

UK1 - Pipeline Notice

PlanningUpdate

14 Oct 2025 at 13:02

UK1 - Pipeline Notice

Planning

12 Sep 2025 at 10:54

UK2 - Preliminary Market Engagement Notice

Planning

15 Apr 2025 at 15:42

UK1 - Pipeline Notice

Summary of the contracting process

The Government Commercial Agency is buying comprehensive employee benefits and occupational health services for public sector employers across the United Kingdom. This services framework is intended to support employees’ physical, mental and financial wellbeing. Occupational health provision includes managed clinical support, health surveillance, workplace assessments, physiotherapy, drug and alcohol testing, neurodiversity assessments and employee assistance programmes. It also covers counselling, psychological support, critical incident support, Display Screen Equipment eyesight testing, spectacles, colour vision examinations and hearing checks. Employee benefits provision includes secure online platforms, discounts, cashback, reward and recognition vouchers, technology and smartphone schemes, cycle-to-work schemes, childcare vouchers, payroll giving, dental cover, gym memberships, financial education, bereavement support and wider wellbeing resources. The framework is divided into occupational health and related services, and employee benefits and services.

The procurement has reached tender: the buyer invited offers through an open procedure, with electronic submission allowed in English. It is a framework agreement using an open framework scheme, with call-offs awarded both with and without reopening competition. The enquiry deadline was 15 September 2026 at 3pm, and the tender deadline is 28 September 2026 at 3pm. The award decision is due by 22 February 2027. The framework runs from 4 March 2027 to 3 March 2029, with an option to extend to 3 March 2030; the wider open framework scheme ends on 3 March 2035. Its estimated value is £1,299,500,000 excluding VAT, or £1,559,400,000 including VAT. Seven lots cover managed and modular occupational health, employee assistance, eyecare and hearing, managed and nil-cost benefits platforms, and standalone wellbeing services. Each lot is evaluated on 80% quality and 20% price. A 1% fee on awarded value applies to suppliers.

This opportunity suits established occupational health providers, employee assistance and mental health specialists, clinical assessment and workplace health teams, opticians, audiology providers, and suppliers of physiotherapy, counselling or psychological services. It also suits employee benefits platforms and providers of discounts, cashback, vouchers, salary sacrifice schemes, cycle-to-work arrangements, payroll-related benefits, dental cover, gym memberships, financial wellbeing and bereavement services. Suppliers can compete for a focused service area or an integrated managed service, depending on their delivery model. Strong candidates will be able to deliver consistently for public sector employers across the UK, support secure digital platforms where required, manage referrals and casework, and provide accessible services through appropriate channels including telephone, live chat, mobile applications, online portals and face-to-face provision. Quality carries substantially more weight than price, so demonstrable service capability and reliable delivery are central to competition.

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Notice Information

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Notice Title

Employee Benefits and Occupational Health Services

Notice Description

This framework is for the provision of comprehensive employee benefits and occupational health services. The framework is structured into two main divisions: Lot 1 (Occupational Health and Related Services) and Lot 2 (Employee Benefits and Services). The objective is to provide Public Sector employers with access to high quality, flexible, and legally compliant services designed to support and protect the physical, mental, and financial wellbeing of their workforces. Under Lots 1.1 to Lots 1.4, services are structured to provide a consistent, baseline standard of occupational health and eyecare/ hearing solutions that may cover, but will not be limited to: - Managed Service Occupational Health and Employee Assistance Programmes (EAP) - Occupational Health Services - Employee Assistance Programmes (EAP) - Eyecare and Hearing Services (including DSE eyesight tests, spectacles, and hearing checks) Under Lots 2.1 to Lots 2.3, suppliers will be required to provide Buyers' staff with access to a range of benefits, typically hosted via a secure, centrally branded Online Employee Benefits Platform that reflects the individual identity of each Buyer. Depending on the selected lot, this will include: - Employee discounts and automated cashback schemes - Reward and recognition (including physical/e vouchers and bespoke non financial e cards) - Technology and smartphone schemes (available as salary sacrifice, net pay deduction, or direct discount options) - Cycle to work schemes - Childcare vouchers / payroll giving - Wellbeing services (including financial wellbeing and education, bereavement services, dental cover, gym memberships, and online holistic wellbeing resources)

Lot Information

Occupational Health, EAP and Eyecare Managed Service

This Lot provides an integrated, fully managed service combining comprehensive occupational health clinical support with a 24/7 Employee Assistance Programme (EAP). It is designed for buyers looking for an all-in-one partner to manage referrals, health surveillance, workplace adjustments, EAP helplines, and digital wellness portals.