Provision of flexible Benefits Administration Services and Platform
Description: Ofcom has a requirement for the provision of an end-to-end flexible benefits administration service for up to five years from July 2027. As a minimum, the service must deliver the following: 1. SCHEME ADMINISTRATION * Management of annual and open enrolment processes. Annual enrolment window currently held in November for benefits effective 1 January * Management of in year enrolment for new starters and life events * Timely and accurate monthly payroll deduction reporting in the agreed format in accordance with monthly processing timelines * Timely and accurate monthly provider reporting of colleagues in the agreed format to benefit providers in order to provide a seamless service to colleagues for onward enrolment in relevant benefits at the correct choice level * Communications functionality to inform colleagues on key (read more...)
Summary: Ofcom, the communication services regulator based in London, is currently in the planning stage for a procurement process titled "Provision of flexible Benefits Administration Services and Platform." The procurement falls under the industry category of financial and insurance services and is scheduled to commence in October 2026. The contract will cover services across the UK and is set to begin in July 2027, running for an initial period of three years with the possibility of renewal. Interested suppliers were invited to participate in a preliminary market engagement that includes the completion of a questionnaire, due by 14 August 2026, to help shape the final procurement approach.