Award

global research/advisory

WESTMINSTER CITY COUNCIL

This public procurement record has 1 release in its history.

Award

12 Nov 2024 at 15:45

Summary of the contracting process

Westminster City Council has awarded a contract for global research and advisory services to Gartner UK Limited, with a procurement value of £367,800. The project entails a comprehensive review of contract spend to identify efficiencies and savings, budget optimisation to streamline applications and processes, and a value-for-money assessment of cyber security expenditures. Additionally, the contract will support and guide the development of a new AI Centre of Excellence and improve the Customer Service operating model, including the procurement of a new telephony platform. The procurement falls under the Research services category (CPV 73110000) and will be delivered in London, UK. The contract commenced on 1 November 2024 and will run until 30 October 2026, following a selective procurement method via a call-off from a framework agreement.

This tender presents significant opportunities for businesses specialising in research and advisory services, particularly those with expertise in cost optimisation, AI advancements, cyber security evaluations, and customer service optimisation. Small and medium-sized enterprises (SMEs) that offer innovative and efficient solutions could find valuable growth opportunities by engaging in similar future projects. By partnering with public sector organisations like Westminster City Council, businesses can expand their portfolio and gain insights into governmental operational models and requirements, paving the way for enhanced service delivery and business development.

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Notice Title

global research/advisory

Notice Description

Including but not limited to: - Full review of contract spend to identify efficiencies and savings - Full review of budget to complete a cost optimisation exercise - linked to contract work, also focused on reducing/consolidating our applications and simplifying how we do things - Review of cyber security spend to ensure value for money and get comparison to other local authorities in terms of planned activity - Support and guidance around our emerging AI Centre of Excellence - Inform development of future Customer Service operating model, including procurement of new telephony platform and optimisation of the service

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-23832404-0893-4905-bd06-c3502d57c6b6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d334527f-fe75-4b80-8fa1-1c89a6c7232e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£367,800 £100K-£500K
Lots Value
Not specified
Awards Value
£367,800 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Nov 20241 years ago
Submission Deadline
31 Oct 2024Expired
Future Notice Date
Not specified
Award Date
1 Nov 20241 years ago
Contract Period
1 Nov 2024 - 30 Oct 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WESTMINSTER CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

GARTNER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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