Award

Online Participation Platform 2025/29

CARE QUALITY COMMISSION

This public procurement record has 2 releases in its history.

Award

15 Dec 2025 at 14:01

Award Notice
Award

20 Nov 2025 at 16:12

Award Notice
Summary of the contracting process

The Care Quality Commission (CQC) has completed the procurement process for an "Online Participation Platform 2025/29", intended to enhance external engagement with health and social care providers in England and the users of these services. This project falls under the software-related services industry category and is located in England, United Kingdom. The contract was awarded following a selective procurement method through a call-off from the CCS G Cloud 14 Framework Agreement. The contract period begins on 1st November 2025 and ends on 31st October 2029, with the possibility of extension for an additional 12 months. The award was made to the supplier Go Vocal, with the total value amounting to £67,375 GBP. The award was published on Contracts Finder on 15th December 2025.

This contract presents substantial opportunities for businesses involved in software development and implementation, especially those experienced in crowd-sourcing platforms or digital engagement solutions. Companies with a strong capability in delivering cloud-based software services are well-suited to compete in similar tenders, especially given the focus on the longevity and ability to extend the platform's functionalities over time. Although tailored for larger enterprises, the opportunity can encourage related business ventures seeking partnership or subcontracting roles to further innovate within the public health sector engagements.

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Notice Information

Notice Title

Online Participation Platform 2025/29

Notice Description

This is a contract award notice. The Care Quality Commission (CQC) requires an online crowdsourcing platform to support external engagement of both providers of health and social care services in England and the public that use those services. This procurement was undertaken through the CCS G Cloud 14 Framework Agreement (RM1557.14), Lot 2 Cloud Software, following the Direct Award process. The Contract is awarded for an initial period of 36 months with an option to extend for up to 12 months. Total Awarded Value is maximum of all charges including all optional contract extensions. Contract Reference: CQC EP&S 083

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2443e501-828c-4b3c-9058-19ec7261ffdd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cc3d3ec0-09f1-4a08-8f08-9f0e03ee51c6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
£67,375 Under £100K
Lots Value
Not specified
Awards Value
£67,375 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Dec 20252 months ago
Submission Deadline
22 Jul 2025Expired
Future Notice Date
Not specified
Award Date
19 Oct 20254 months ago
Contract Period
1 Nov 2025 - 31 Oct 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

GO VOCAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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