Notice Information
Notice Title
Prj_4639 - User Research tool (unmoderated/usability testing)
Notice Description
The User Centred Design Team is looking to procure a tool to support unmoderated remote user research during the Covid-19 pandemic, and thereafter, to increase the pool of participants available to us to undertake research. The tool should enable researchers to set pre-defined usability tests for prototypes, wireframes and beta websites to ensure our digital products are well designed and fit for purpose. The tool itself should be able to capture qualitative and quantitative feedback from participants to enable us to assess 'what' users do when they interact with a product and also 'why' they do it. Typical outputs from the tests include narrated video or transcript from the participant whilst they interact with the product; plus web analytics (time to complete tasks, rate of abandonment), heatmaps and clickpaths of interactions. Most of the tools we have identified are websites, however we are also looking for a tool with the supplier to recruit from their pool of participants, so we acknowledge there may be an ongoing 'service' element to it (which ideally we would like included within our subscription)
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-24e51685-bb7b-429a-ae8a-e6829688273f
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/fbf27e54-1c9a-4e6d-80d4-7fe15ef85dcd
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
73 - Research and development services and related consultancy services
-
- CPV Codes
73110000 - Research services
Notice Value(s)
- Tender Value
- £66,263 Under £100K
- Lots Value
- Not specified
- Awards Value
- £165,657 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 Nov 20232 years ago
- Submission Deadline
- 2 Oct 2020Expired
- Future Notice Date
- Not specified
- Award Date
- 10 Jun 20223 years ago
- Contract Period
- 6 Jun 2021 - 8 Jun 2023 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS DIGITAL
- Contact Name
- enquiries@nhs.net
- Contact Email
- enquiries@nhs.net
- Contact Phone
- 0113 389 9830
Buyer Location
- Locality
- LEEDS
- Postcode
- LS1 6AE
- Post Town
- Leeds
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE4 West Yorkshire
- Small Region (ITL 3)
- TLE42 Leeds
- Delivery Location
- Not specified
-
- Local Authority
- Leeds
- Electoral Ward
- Hunslet & Riverside
- Westminster Constituency
- Leeds South
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/fbf27e54-1c9a-4e6d-80d4-7fe15ef85dcd
22nd November 2023 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/e6b79c28-55de-46e3-a577-4d433d117139
25th July 2022 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/18defa95-32b2-4b12-87c2-7fc06956cafb
14th July 2022 - Awarded contract notice on Contracts Finder -
https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000IzS3/tT7rK30t3GaQ3lT0vwl71mGSt2WDeOODwa04ZyLle84
[REDACTED] Order Form - Prj_4639 - User Research tool FINAL VERSION (002) (_1403062_1 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/761691d5-1241-4452-a019-6480fb309055
[REDACTED] Order Form - Prj_4639 - User Research tool FINAL VERSION (002) (_1403062_1
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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