Award

Provision of Client Survey on Quality and Impact of Trade Services

DEPARTMENT FOR INTERNATIONAL TRADE

This public procurement record has 1 release in its history.

Award

24 Sep 2019 at 09:00

Award Notice
Summary of the contracting process

The Department for International Trade (DIT) is issuing a contract titled "Provision of Client Survey on Quality and Impact of Trade Services." This procurement falls under the research services industry category and is centred in London, United Kingdom. Currently, the contract has completed the award stage and will span from May 12, 2017, to August 31, 2021. The total contract value is approximately £1,178,695, established through an open procurement method that allows for a broad range of suppliers to participate. Relevant key dates include the tender period ending on March 17, 2017, and the contract was awarded on March 20, 2017, with the notice published on September 24, 2019.

This tender presents significant opportunities for businesses, particularly those offering market research services, data analysis, or consultancy in trade and economic development. Small and medium-sized enterprises (SMEs) would be especially well-suited to compete, given the contract's inclusive approach. By tailoring proposals to enhance the DIT's ongoing assessments and improvements following the Performance & Impact Monitoring Survey, bidders can demonstrate their expertise in delivering customer satisfaction and measurable impacts that align with government objectives.

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Notice Information

Notice Title

Provision of Client Survey on Quality and Impact of Trade Services

Notice Description

The Department for International Trade (DIT) has a number of key corporate targets that it reports on. These targets relate to the quality of the support and advice given and firms' satisfaction with the service received. Performance against these targets has been measured to date through the Performance & Impact Monitoring Survey (PIMS). As part of the transformation of UKTI (now International Trade & Investment (ITI) within DIT) an in-depth review of PIMS has been recently undertaken. DIT wants to build on PIMS while introducing amendments to operation and approach to strengthen the end product in the key areas highlighted in the PIMS review. Alongside performance monitoring there is also a need to collect robust data on the reported impact of DIT services. DIT proposes to run two separate but related surveys to cover monitoring and reported impact, to be let out as a single contract. The contract will cover the financial year 2017-18 with an option for extension to cover one or two further financial years. Proposals should be costed accordingly to reflect these options.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-25a5d9c3-e066-462a-9c89-83c82d8309e4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5b79769b-efde-4312-80cc-b0e7cb2f2a31
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£1,178,695 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Sep 20196 years ago
Submission Deadline
17 Mar 2017Expired
Future Notice Date
Not specified
Award Date
20 Mar 20178 years ago
Contract Period
11 May 2017 - 31 Aug 2021 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR INTERNATIONAL TRADE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0TL
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

KANTAR

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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