Award

POL Digital Capabilities Framework - Branch Hub

POST OFFICE

This public procurement record has 1 release in its history.

Award

31 Dec 2025 at 10:50

Summary of the contracting process

The procurement process conducted by the Post Office entails a completed award for the "POL Digital Capabilities Framework - Branch Hub." This contract falls under the IT services industry, specifically for consulting, software development, internet, and support. It was carried out through a selective procurement method as a call-off from a framework agreement. The awarded contract, valued at £144,275, was granted to Softwire Technology Limited. The contract period is scheduled to commence on 5th January 2026 and conclude on 31st March 2026. This procurement primarily targets the UK market, involving a complex collaboration to enhance the secure intranet, named Branch Hub, for the Post Office and its network partners.

This tender offers significant opportunities for businesses specialising in IT services, particularly those with capabilities in digital interface design and secure network solutions. Small to medium enterprises (SMEs) stand to benefit considerably, as evidenced by the successful award given to Softwire Technology Limited, an SME. Organisations with experience in working collaboratively with public sector entities, or those equipped to engage directly in co-design processes for tailored digital infrastructures, are well-suited to compete in such tenders. This process highlights the growing importance of digital transformation within public services, presenting ample potential for businesses ready to contribute innovative IT solutions.

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Notice Title

POL Digital Capabilities Framework - Branch Hub

Notice Description

A direct award under Lot 1 of POL's Digital Capabilities Framework to Softwire Technology Limited. Post Office requires a digital agency to work with Post Office and representatives from its network of postmasters and partners to co-design the user journeys and interface designs for an enhanced secure intranet, called Branch Hub.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-27352e6a-874d-4905-9f26-68e201f556ea
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/da65bb19-a6eb-4229-849f-b7f04e38f857
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£144,275 £100K-£500K
Lots Value
Not specified
Awards Value
£144,275 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Dec 20251 months ago
Submission Deadline
20 Dec 2025Expired
Future Notice Date
Not specified
Award Date
30 Dec 20251 months ago
Contract Period
5 Jan 2026 - 31 Mar 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POST OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTWIRE TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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