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Digital App Support

COMPETITION AND MARKETS AUTHORITY

This public procurement record has 2 releases in its history.

AwardUpdate

16 Oct 2026 at 12:55

Award Notice
AwardUpdate

12 Nov 2025 at 14:17

Award Notice
Summary of the contracting process

The Competition and Markets Authority (CMA) procured support services for Microsoft applications and GDS digital services that are in public beta or live. The work is software-related support, covering the services’ ongoing operation and support needs. The procurement is categorised as services and is suitable for small and medium-sized enterprises. Delivery is in the United Kingdom. The requirement concerns the CMA’s own digital services rather than a general software development programme, so suppliers with experience supporting Microsoft applications and live or beta-stage digital services are the closest fit.

The procurement has been completed and awarded to Deltasche me Limited. The award was made on 2 November 2023. The recorded award value is £0, so no positive contract amount is stated. The award period runs from 3 November 2023 to 2 November 2026; the tender also records a contract period from 6 November 2023 to 5 May 2027. The route was a selective call-off from a dynamic purchasing system. The submission deadline was 30 October 2023. No lots or evaluation criteria are set out in the procurement details, and no eligibility conditions beyond SME suitability are stated.

For suppliers that did not win, this award is evidence that the CMA buys support for Microsoft applications and digital services once they reach public beta or live operation. A credible competitor would need practical capability in supporting Microsoft-based applications and maintaining digital services through ongoing operational use, as well as the capacity to support more than a single launch or implementation. The chosen supplier was Deltasche me Limited, and the procurement used a call-off from a dynamic purchasing system, so relevant experience competing for DPS call-offs would help a supplier demonstrate fit with the buying route. The requirement is specifically for application and digital-service support; providers whose strengths are limited to unrelated software supply or standalone development are less closely aligned.

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Notice Information

Notice Title

Digital App Support

Notice Description

Support contract for Microsoft Apps and GDS Digital Services which are in Public Beta or fully live.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-27bbcb4e-ed4c-4638-9975-8ebb15190f61
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/257d6b0a-3484-4b02-88c4-d7d6da58a237
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Nov 20232 years ago
Contract Period
3 Nov 2023 - 2 Nov 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
COMPETITION AND MARKETS AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC1B 4AD
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified
Local Authority
Camden
Electoral Ward
Bloomsbury
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

DELTASCHEME LIMITED

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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