Award

The Provision of a Children and Young Peoples (CYP) Digital Counselling Service on behalf of Manchester Health and Care Commissioning

NHS SHARED BUSINESS SERVICES

This public procurement record has 1 release in its history.

Award

27 Apr 2018 at 15:21

Award Notice
Summary of the contracting process

The procurement process involves NHS Shared Business Services as the buying organisation, which has initiated a tender for "The Provision of a Children and Young Peoples (CYP) Digital Counselling Service." This service, valued at £526,000, falls under the health and social work services category and is aimed at providing comprehensive online counselling for young people in the North West region of the United Kingdom. The awarding of this contract was completed on 27th April 2018, with the contract period set to commence from 1st June 2018 and conclude on 31st May 2020. The procurement was undertaken using a direct method through a single tender action, as it was below the threshold.

This tender presents significant opportunities for businesses specializing in digital counselling and mental health services, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies that can offer secure online platforms for counselling and support services or have existing experience in youth mental health initiatives would be particularly well-suited to compete for similar contracts. Engaging in such contracts not only helps expand service offerings but also establishes a strong presence in the health and social care sector.

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Notice Information

Notice Title

The Provision of a Children and Young Peoples (CYP) Digital Counselling Service on behalf of Manchester Health and Care Commissioning

Notice Description

The Service is an online counselling service, open 7 days a week, providing message counselling and self-help information as well as live and off-line forums which are all available 24 hours a day. In addition one to one counselling will be made available from 12 noon to 10pm Monday to Friday and 6pm to 10pm at weekends. Counsellors provide one to one counselling in secure chat rooms, either on a virtual drop in basis or in a scheduled format. Pathways are in place for onward referral so CYP know how to access other services. The aims and objectives of service are to: * Provide an early intervention resource which targets improvements in young people's emotional and mental wellbeing * Ensure a timely and appropriate response to service requests from a range of individuals and agencies * Ensure that information about the service is widely available * Provide a structured 1:1 counselling service to young people in need which draw on relevant NICE guidelines * Provide secure online counselling and support to young people * Liaise with key partners such as CAMHS services, community teams, educational establishments, early help hubs and third sector providers where the young person consents and where this facilitates greater impact of the intervention on outcomes * Ensure service user feedback is integral to the service * Comply with standards and processes for safeguarding

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-29029380-cb24-419d-9084-a5fb3ded75c1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7761a9ee-5fc2-4689-9640-b615e198f47d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£526,000 £500K-£1M
Lots Value
Not specified
Awards Value
£526,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Apr 20187 years ago
Submission Deadline
27 Apr 2018Expired
Future Notice Date
Not specified
Award Date
26 Apr 20187 years ago
Contract Period
31 May 2018 - 31 May 2020 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SHARED BUSINESS SERVICES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALFORD
Postcode
M50 2UW
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
TLD North West (England)
Local Authority
Salford
Electoral Ward
Quays
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

XENZONE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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