Tender

Employee Assistance Program and Consular Wellbeing

FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE

This public procurement record has 2 releases in its history.

Tender

22 Dec 2021 at 16:12

Tender Notice
Planning

18 Oct 2021 at 14:13

Market Engagement Notice
Summary of the contracting process

The Foreign Commonwealth and Development Office (FCDO) is currently engaged in the provision of an Employee Assistance Programme and Consular Wellbeing Service, with a focus on health and social work services. The procurement is at the award stage, having been completed as of March 11, 2022, with the contract running from June 1, 2022, until May 31, 2025. The estimated value of the contract is £1,411,390. Interested providers were required to submit their bids by February 1, 2022, and the services will primarily be delivered in London, UK, and across various international locations, aligned with the FCDO's substantial global operational network.

This tender presents a significant opportunity for businesses specialising in Employee Assistance Programmes and wellbeing services, particularly those with a global outreach or the capacity to deploy in-country counsellors. Companies that possess experience in supporting organisations with a dispersed workforce and those familiar with the unique challenges faced by consular staff would be particularly well-suited to compete. The open procurement method allows for a broad range of suppliers, including small and medium-sized enterprises, to participate in this valuable contract.

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Notice Information

Notice Title

Employee Assistance Program and Consular Wellbeing

Notice Description

The FCDO and FCDO Services (the Authority) are looking for an all-inclusive Employee Assistance Programme to cover officers and qualifying adult dependants who are posted to our Embassies and High Commissions overseas and for officers only who are based in the UK. Briefly, the service should provide a confidential and efficient problem assessment and identification services to employees with personal issues that affect their performance at work. Referral of employees for assessment, support and assistance with case management and followup services. The FCDO and FCDO Services operate in over c274 locations in 169 countries and territories overseas on all continents and it is essential that any successful bidder must be able to provide services across the network. We are seeking a provider who will be responsive and able to deploy in-country Counsellors when requested. We expect this opportunity will be of interest to providers of Employee Assistance Programmes in not only the UK but also who have a worldwide network of affiliates who are able to provide the service across the FCDO/FCDO Services overseas network. Also included in this requirement is the Wellbeing Supervision Programme (WSP), which provides the global network of Consular staff in public facing roles quarterly (and on demand where necessary) individual sessions with clinical supervisors to support their wellbeing. These sessions give consular staff the opportunity to regularly discuss the challenging and often distressing nature of their work, and are designed to help them acquire tools for resilience when managing the complex casework they face. The Contracting Authority intends to use an e-tendering system for the procurement. Note that 2 x 12 month optional extension years are available in addition to the initial contract period Additional information: Important Information for all Potential Suppliers In order to participate and gain access to the Invitation To Tender documentation in relation to this procurement, potential suppliers should access the FCDO's e-procurement portal, JAGGAER ONE, available via the below link. URL: https://fcdo.bravosolution.co.uk/web/login.html. Once logged in, search for project reference 7502 and / or itt_4775 If a potential supplier is not registered on the portal, click the link above to be taken to the home page, click the "Click here to register!" button, and follow the on-screen instructions to complete registration. Please note that the portal operates a Two-Factor Authentication (2FA) login process and unregistered suppliers should read the guidance document available on the portal home page. Registration takes approximately 5 minutes and is free of charge. The Authority reserves the right to use an electronic auction (e-auction) at it's sole discretion

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2a08c094-b0bd-4a62-87b3-3de65ccac1ff
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/952b3e21-4fe8-45b8-a60d-b88a8e6d5814
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Dec 20214 years ago
Submission Deadline
1 Feb 2022Expired
Future Notice Date
17 Nov 2021Expired
Award Date
Not specified
Contract Period
31 May 2022 - 31 May 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE
Contact Name
FCDO Commercial Directorate
Contact Email
cpg.enquiries@fcdo.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1A 2AH
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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