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UHB Patient Companion

University Hospitals Birmingham NHS Foundation Trust

This public procurement record has 2 releases in its history.

Planning

13 Aug 2026 at 15:26

Market Engagement Notice
Planning

13 Aug 2026 at 15:24

Market Engagement Notice
Summary of the contracting process

University Hospitals Birmingham NHS Foundation Trust is planning a patient-facing digital platform called UHB Patient Companion. The service is intended to replace fragmented bedside entertainment and device provision with one coherent, integrated solution for patients. It should improve the patient experience, support communication and encourage engagement with care pathways. The requirement is an information technology service covering strategic review and planning, software development, implementation and support. Delivery is centred on the Trust’s facilities in Birmingham and the wider West Midlands. This is a services procurement, likely relevant to suppliers that develop and support digital patient or hospital platforms, connected bedside technology, communication tools or related healthcare information systems.

The process is at the planning stage and the Trust is conducting pre-market engagement rather than inviting tenders. Interested suppliers are expected to provide feedback through a market engagement questionnaire, requirements feedback and an indicative cost schedule. The buyer’s engagement period is expected to end at 17:00 on 10 September 2026. The planned approach is to understand the market and refine the requirement before any future procurement. The classification covers strategic review and planning of information systems, alongside wider IT consulting, software development, internet and support services. The planned contract concerns a single integrated patient-companion solution, with no tender deadline or contract value established here.

This will suit digital health companies, healthcare technology providers, software developers, systems integrators and IT support businesses able to design, develop and operate patient-facing platforms. Relevant strengths include replacing separate bedside entertainment and device services with an integrated product, linking digital communication to patient pathways, and delivering reliable support in a hospital environment. Suppliers should be prepared to explain how their solution would improve patient experience, communication and engagement, while meeting the operational needs of a large NHS trust. The engagement is explicitly suitable for small and medium-sized enterprises and voluntary, community and social enterprises, so specialist firms and collaborative teams may be well placed to contribute before the future procurement is shaped.

How relevant is this notice?

Notice Information

Notice Title

UHB Patient Companion

Notice Description

UHB Patient Companion PME - The development of a patient-facing digital platform, replacing fragmented bedside entertainment and device provision with a coherent, integrated solution that improves patient experience, communication, and pathway engagement. Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond by completing and attaching the following via the online form on the Health Family Single eCommercial System Portal (Atamis) by 17:00 on Thursday 10th September 2026: 1. UHB Patient Companion - PME Market Engagement Questionnaire 2. Annex 1 - UHB Patient Companion PME Feedback on Requirements 3. Annex 2 - UHB Patient Companion PME Indicative Cost Schedule

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2a3bb85b-5c27-4ed1-842a-89c8850bf26f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d803b329-4130-4be5-98c6-afb2fc00c0b1
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72222000 - Information systems or technology strategic review and planning services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
10 Sep 20262 weeks to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Hospitals Birmingham NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 1NU
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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