Tender

Welfare benefits and debt advice service

THE PIONEER HOUSING AND COMMUNITY GROUP LIMITED

This public procurement record has 2 releases in its history.

TenderAmendment

29 Oct 2021 at 10:39

Tender Notice
Tender

29 Oct 2021 at 09:19

Tender Notice
Summary of the contracting process

The Pioneer Housing and Community Group is inviting proposals for the delivery of a Welfare Benefits and Debt Advice Service. This tender falls under the category of other community, social and personal services, aiming to serve the local community in Castle Vale, Birmingham B35. The tender is currently in the active stage with submissions due by 3rd December 2021. The contract is anticipated to commence on 1st April 2022 and will run until 31st March 2024, with an estimated annual value of £40,000. Interested bidders must be registered with the Financial Conduct Authority to qualify.

This opportunity can significantly benefit businesses specialising in financial advisory services, particularly those with experience in delivering money advice and debt management support. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) may find this tender especially suitable, as it allows for personal interaction with clients, enhancing service quality. Proposals will need to demonstrate a robust understanding of local community needs and effective safeguarding measures for vulnerable customers.

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Notice Information

Notice Title

Welfare benefits and debt advice service

Notice Description

The Pioneer Housing and Community Group (Pioneer Group) is a registered social housing provider based predominantly in Castle Vale, Birmingham B35. Serving 2400 homes and around 1000 leaseholders, we also make some provision to home owners on the estate to sustain a vibrant and sustainable community. We work under a number of familiar brands including Castle Vale Community Housing, Pioneer Places and Stockland Green Community Housing. We provide a number of tenancy types, predominantly social rented property, but we also offer homes under shared ownership, market rent, rent to buy arrangements. We are seeking a partner to deliver our money advice and debt advice services as detailed in the specification document. Interested bidders must be registered with the Financial Conduct Authority (FCA) to provide such services. We are looking for a provider who understands the importance of quality money advice services, delivered face to face and in other ways, and we expect there to be provision to visit customers within their home when necessary. To apply for this opportunity, you should submit your proposal detailing: 1) How you will meet the requirements in the service level agreement outline 2) The structure of the service/staff numbers etc 3) Details of where you will deliver the services from and how you will ensure you meet the needs of Castle Vale and other residents 4) Links to your website 5) Details of your experience in delivering money advice and debt provision, including named reference details for at least two independent organisations who can comment on your ability to deliver such services. You should provide your express consent for us to contact these providers to obtain references. 6) Your GDPR or similarly named polices and details of (or a link to) your data privacy notice 7) Your equality, diversity and inclusion policy, statement or similar 8) Details of the arrangements you have in place to safeguard vulnerable customers, including the DBS arrangements you have in place for staff involved in delivering this contract 9) Details of your price to deliver services under this contract. 10) Details of your registration with the Financial Conduct Authority to provide such services. You should also submit your full company details, including the contact name, full address and company registration details. We will seek further details if your application is successful. The above details should be sent by the closing date to: Lee Steele, Head of Housing and Customer Services, The Pioneer Group, 11 High Street, Castle Vale, Birmingham B35 7PR or by email to lee.steele@pioneergroup.org.uk For an informal discussion regarding this opportunity, please contact Lee Steele on 0121 748 8100 (although please note, he will be unavailable between 5th and 19th November) Please note the PS40,000 price quoted is an estimate and is a per annum figure (not a total price for the length of contract)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2a917609-e4bf-4197-b404-75c8495ed025
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6b32d005-f1f1-436d-af34-317701ee401b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£40,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Oct 20214 years ago
Submission Deadline
3 Dec 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2022 - 31 Mar 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE PIONEER HOUSING AND COMMUNITY GROUP LIMITED
Contact Name
Lee Steele
Contact Email
lee.steele@pioneergroup.org.uk
Contact Phone
0121 748 8100

Buyer Location

Locality
BIRMINGHAM
Postcode
B35 7PR
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Castle Vale
Westminster Constituency
Birmingham Erdington

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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