Award

Learning, performance and recruitment software

CARE QUALITY COMMISSION

This public procurement record has 1 release in its history.

Award

12 Aug 2025 at 16:23

Summary of the contracting process

The Care Quality Commission (CQC), based in Newcastle upon Tyne, has completed a procurement process for learning, performance, and recruitment software through the Crown Commercial Services GCloud 14 Framework Agreement. This contract, valued at £696,538.03, has been awarded to Cornerstone Ondemand Limited. The procurement, classified under the Software package and information systems category, covers services located in England and follows a call-off from a framework agreement method. The contract period starts on 1st October 2025 and ends on 30th September 2028, including an optional extension of up to 12 months.

This tender presents significant opportunities for businesses providing cloud-based software solutions, particularly those capable of delivering comprehensive hosting, management, and reporting services for learning materials and performance data. Although the specific award for this contract has been concluded with Cornerstone Ondemand Limited, similar opportunities may arise for companies that specialise in software and information systems, particularly those with expertise suited to government frameworks and who can fulfil large-scale, strategic digital solutions. Companies with a robust portfolio in cloud services can look to this as a benchmark for future opportunities within the public sector procurement landscape.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Learning, performance and recruitment software

Notice Description

This is a Contract Award Notice. The Care Quality Commission (CQC) require a Learning, Performance and Recruitment Software and licences. This contract will provide hosting, management and reporting all our learning material and performance data. This procurement was undertaken through the Crown Commercial Services GCloud 14 Framework Agreement (RM1557.14), Lot 2: Cloud software, following the Direct Award process. The Contract is awarded for an initial period of 24 months with an option to extend for up to 12 months. Total Awarded Value is maximum of all charges including any optional contract extensions. Contract Reference: CQC CS 025

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2aedf02e-a9df-4156-af39-377602d90478
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7b059160-99fa-4bbb-aa72-fb38262bf135
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£696,538 £500K-£1M
Lots Value
Not specified
Awards Value
£696,538 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
12 Aug 20256 months ago
Submission Deadline
26 May 2025Expired
Future Notice Date
Not specified
Award Date
20 Jul 20257 months ago
Contract Period
30 Sep 2025 - 30 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

CORNERSTONE ONDEMAND

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-2aedf02e-a9df-4156-af39-377602d90478-2025-08-12T17:23:13+01:00",
    "date": "2025-08-12T17:23:13+01:00",
    "ocid": "ocds-b5fd17-2aedf02e-a9df-4156-af39-377602d90478",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-3143800D0O000000rwimUAA",
        "title": "Learning, performance and recruitment software",
        "description": "This is a Contract Award Notice. The Care Quality Commission (CQC) require a Learning, Performance and Recruitment Software and licences. This contract will provide hosting, management and reporting all our learning material and performance data. This procurement was undertaken through the Crown Commercial Services GCloud 14 Framework Agreement (RM1557.14), Lot 2: Cloud software, following the Direct Award process. The Contract is awarded for an initial period of 24 months with an option to extend for up to 12 months. Total Awarded Value is maximum of all charges including any optional contract extensions. Contract Reference: CQC CS 025",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 696538.03,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-05-26T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-10-01T00:00:00+01:00",
            "endDate": "2028-09-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-238199",
            "name": "Care Quality Commission",
            "identifier": {
                "legalName": "Care Quality Commission"
            },
            "address": {
                "streetAddress": "Citygate, Gallowgate",
                "locality": "Newcastle upon Tyne",
                "postalCode": "NE1 4PA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Commercial and Contracts Team",
                "email": "commercialcontracts@cqc.org.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-323196",
            "name": "Cornerstone Ondemand Limited",
            "identifier": {
                "legalName": "Cornerstone Ondemand Limited"
            },
            "address": {
                "streetAddress": "4 Coleman Street, London EC2R 5AR"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-238199",
        "name": "Care Quality Commission"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-2aedf02e-a9df-4156-af39-377602d90478-1",
            "status": "active",
            "date": "2025-07-21T00:00:00+01:00",
            "datePublished": "2025-08-12T17:23:13+01:00",
            "value": {
                "amount": 696538.03,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-323196",
                    "name": "Cornerstone Ondemand Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-10-01T00:00:00+01:00",
                "endDate": "2028-09-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/7b059160-99fa-4bbb-aa72-fb38262bf135",
                    "datePublished": "2025-08-12T17:23:13+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "20250715 G-CLoud14- Call-Off Contract FINAL REDACTED",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/38a1ae10-fff7-477b-9f70-94a2b03ba798",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}