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Provision of Microsoft Dynamics 365 (D365) Managed Services

NHS PROPERTY SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

26 Oct 2026 at 10:10

Award Notice
Summary of the contracting process

NHS Property Services Limited procured managed services for Microsoft Dynamics 365 (D365), covering cloud support through the Government Commercial Services G-Cloud 14 framework. The requirement is for ongoing support of the organisation’s D365 systems, rather than the purchase of software alone. The procurement is categorised as services and relates to software and information systems (CPV 48000000). Delivery is in England. The buyer is NHS Property Services Limited, based in Stockport. The work concerns specialist support for a major enterprise platform, making it relevant to suppliers with experience maintaining and supporting Microsoft Dynamics 365 in a public-sector environment.

The procurement is complete and has been awarded to Ernst & Young LLP. The award was made on 19 October 2026, with an awarded value of £269,500. The contract period runs from 19 October 2026 to 18 October 2030. The requirement was procured as a selective call-off from a framework agreement, specifically G-Cloud 14 Lot 3 for cloud support. The tender deadline was 16 October 2026 at 5pm. The tender value was also stated as £269,500. The published procurement details do not set out award scoring or evaluation criteria, so the basis on which suppliers were compared cannot be described further. The opportunity was marked as suitable for small and medium-sized enterprises.

This award shows that NHS Property Services buys multi-year managed support for Microsoft Dynamics 365 through the G-Cloud framework’s cloud-support route. Suppliers competing for a similar requirement should be able to demonstrate practical capability in supporting and maintaining D365, as well as the capacity to provide dependable service over a sustained contract. Experience delivering enterprise application support to public-sector organisations would help establish credibility, particularly where services must fit the needs of a large NHS property organisation. The framework call-off route is also commercially relevant: suppliers need to be positioned to compete through the applicable framework rather than relying on an open standalone tender. The award indicates that a small or medium-sized supplier could be suitable for this kind of requirement.

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Notice Information

Notice Title

Provision of Microsoft Dynamics 365 (D365) Managed Services

Notice Description

Provision of Microsoft Dynamics 365 (D365) Managed Services Government Commercial Services (GCA) using the G-Cloud 14 framework. Lot 3: Cloud support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2b6e2e91-1265-4c3f-a2b4-1331e42c2875
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a0f8c0da-0336-4241-bef5-287ca4ba9988
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£269,500 £100K-£500K
Lots Value
Not specified
Awards Value
£269,500 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Oct 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Oct 20261 weeks ago
Contract Period
19 Oct 2026 - 18 Oct 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS PROPERTY SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOCKPORT
Postcode
SK4 1BS
Postcode Area
Stockport
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD35 Greater Manchester South East
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Stockport
Electoral Ward
Brinnington & Stockport Central
Westminster Constituency
Stockport

Supplier Information

Number of Suppliers
1
Supplier Name

Ernst & Young LLP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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