Tender

GB-London: Resident Satisfaction Polling

IMPROVEMENT AND DEVELOPMENT AGENCY FOR LOCAL GOVERNMENT

This public procurement record has 2 releases in its history.

TenderAmendment

14 Mar 2025 at 11:00

Tender Notice
Tender

17 Feb 2025 at 12:40

Tender Notice
Summary of the contracting process

The Improvement and Development Agency for Local Government has issued a tender titled "GB-London: Resident Satisfaction Polling," classified under Research and development services and related consultancy services (CPV: 73000000) and its subcategories. This tender relates to the polling of resident satisfaction with local councils across Great Britain. The procurement stage is currently in the tender amendment phase, with the deadline extended to 18 March 2025 at 17:00. The contract is set to commence on 1 May 2025 and will continue until 31 May 2027, with polling scheduled bi-annually. The tender is an open procedure with a minimum value of £50,000 and an estimated value up to £100,000.

This tender presents significant opportunities for small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) involved in research and consultancy services. Companies specialising in public opinion polling, market research, and related consultancy services would be well-suited to compete for this contract. The consistent need for resident satisfaction polling over the next two years provides a stable business growth opportunity, while working with a reputable organisation like the Local Government Association enhances credibility and experience in the public sector.

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Notice Information

Notice Title

GB-London: Resident Satisfaction Polling

Notice Description

NOTE: This notice was updated on 14 March 2025 for the following reason: The deadline for this tender has been extended to 18/03/2025 at 17:00(In September 2012, the Local Government Association (LGA) published the first in a series of quarterly/tri annual public telephone polls on resident satisfaction with local councils. The polling is designed to represent the opinions of residents across Great Britain in several key areas: satisfaction with their local area as a place to live; satisfaction with how their council operates; trust in their local council and the perceived value for money it offers; perceptions of community safety and satisfaction with specific council-run services. The LGA is seeking to commission the next series of resident satisfaction polls. Previously conducted on a tri-annual basis, we now intend to transition to a bi-annual schedule. The next round of polling is set to begin in May 2025, with subsequent rounds occurring every six months thereafter (e.g., October 2025, May 2026, etc.). Analysis and reporting will be handled internally by the LGA.) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2b8bbfd3-1cce-4021-baed-25164008fd63
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/01435661-5499-4435-aa43-46e89dc14331
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

73110000 - Research services

73200000 - Research and development consultancy services

73210000 - Research consultancy services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Mar 202511 months ago
Submission Deadline
14 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Apr 2025 - 31 May 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
IMPROVEMENT AND DEVELOPMENT AGENCY FOR LOCAL GOVERNMENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 3HZ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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