Award

PDPL Lines and Calls

DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS

This public procurement record has 2 releases in its history.

AwardUpdate

21 Mar 2025 at 14:29

Award Notice
Award

21 Mar 2025 at 14:25

Award Notice
Summary of the contracting process

The Department for Environment, Food & Rural Affairs (DEFRA) has successfully completed the procurement process for the project titled "PDPL Lines and Calls," under industry category IT services: consulting, software development, Internet and support. The tender process, which used the Direct Award method, concluded with the contract being awarded to British Telecommunications. This contract is essential for maintaining service continuity of residual PSTN lines in the UK, necessitated by the transition from analogue to IP-based telephone services across the country, which will phase out all analogue provisions by December 2025. The contract, valued at £795,200, will run from 28th March 2025 until 27th March 2026, with an option to extend for an additional year.

This procurement presents significant opportunities for businesses operating within the IT and telecommunications sectors, as well as those offering specialised consultancy services for technological transitions. Companies with expertise in digital infrastructure development, network optimisation, and facility management system integration would find themselves particularly well-suited to compete for similar projects. The transition in the UK's public telephone network underscores the increasing demand for innovative solutions in digital communication, providing potential for substantial business growth in these areas.

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Notice Information

Notice Title

PDPL Lines and Calls

Notice Description

The Public Switched Telephone Network (PSTN) is the aggregate of telephone networks across the world, managed at a national, regional, and local level. It was originally made up of copper wire circuits and designed for analogue voice communication. As technology has developed and usage and requirements have changed over the years, it has become clear that the PSTN is no longer fit for purpose and there are more effective and efficient means of transferring data and communicating. The UK public telephone network is moving from an analogue service to an Internet Protocol (IP) based service, and as such, network operators BT, Virgin Media and KCOM will cease all analogue provisions across the UK by December 2025. In the past 18 months there has been a series of work to remove PSTN from the estate. This includes transitioning PSTN enabled internet services to digital (SOGEA), and removing PSTN phone lines which are not required and no longer in use. There remains a residual number of PSTN lines needed for the following functions * Lines needed for voice services which need the E5 Teams solution * Telemetry services which cannot be converted to digital * Facility Management Services for lifts and CCTV This project seeks to ensure service continuity for residual PSTN lines by issuing a PSTN Contract for 1 year with an option to extend for an additional year.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2d07b939-db56-465f-b87e-44d3ab3e6145
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fc33b1de-1909-461a-85aa-2ae5cdbc3b4c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Direct Award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£219,109 £100K-£500K
Lots Value
Not specified
Awards Value
£795,200 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Mar 202511 months ago
Submission Deadline
21 Mar 2025Expired
Future Notice Date
Not specified
Award Date
21 Mar 202511 months ago
Contract Period
28 Mar 2025 - 27 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 3JR
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

BRITISH TELECOMMUNICATIONS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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