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Dragon Software Licences with Maintenance and Support

National Audit Office

This public procurement record has 1 release in its history.

Award

04 Aug 2026 at 09:42

Award Notice
Summary of the contracting process

The National Audit Office procured speech recognition and dictation software, including maintenance and support. This is an information technology service (CPV 72222300) intended to support the NAO’s work. Delivery is across the United Kingdom. The requirement covers supplying the software and providing the associated ongoing maintenance and support during the service period. The buying organisation is the National Audit Office, based in London. The awarded supplier, Speak IT Solutions Limited, is a small and medium-sized enterprise. The opportunity is relevant to software vendors, authorised resellers and specialist IT service providers able to supply speech recognition and dictation tools and support them for a public sector client operating in the UK.

The procurement is complete and was awarded on 1 July 2026 to Speak IT Solutions Limited. The award value is up to £15,000 including VAT. The contract runs from 22 July 2026 to 21 April 2027. It used a limited procedure through a competitive quotation below the public procurement threshold, with submissions due by 1 June 2026 at 12:00. The award was made for the full requirement rather than being divided into separate lots. The procurement was evaluated through the competitive quotation process. The contract is recorded as active, and the awarded value and contract period are the same as the estimated requirement published for the tender.

This award demonstrates a defined public sector need for speech recognition and dictation software backed by maintenance and user support. Suppliers seeking comparable work with the National Audit Office would need a reliable, deployable product, the ability to provide continuing technical assistance, and sufficient service capacity for a UK public body. Relevant experience supplying or supporting similar software would strengthen credibility, particularly where users depend on accurate dictation and responsive issue resolution. The procurement route was a below-threshold competitive quotation, so businesses should be able to respond efficiently to a focused quotation exercise rather than a large-scale tender. The requirement was identified as suitable for SMEs and voluntary, community and social enterprises.

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Notice Information

Notice Title

Dragon Software Licences with Maintenance and Support

Notice Description

The National Audit Office (NAO) awarded a contract to Speak IT Solutions Limited and the supplier will provide a speech recognition and dictation software to the NAO. The contract will commence on Wednesday 22nd July 2026 and run for 9 months until Wednesday 21st April 2027. The estimated contract value is up to PS15k inclusive of VAT.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2fe1cf80-1526-453c-a80c-067bc8e2a37a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f6f2162d-7a43-4df2-b747-aefd28aecbf5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£15,000 Under £100K
Lots Value
Not specified
Awards Value
£15,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Jul 20263 months ago
Contract Period
22 Jul 2026 - 21 Apr 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Audit Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Speak IT Solutions Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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