Award

Provision of Public Consultation and Market Research Surveys

WANDSWORTH COUNCIL

This public procurement record has 1 release in its history.

Award

19 Feb 2025 at 13:52

Award Notice
Summary of the contracting process

The London Borough of Wandsworth has engaged in a public procurement process for the provision of Public Consultation and Market Research Surveys. The procurement falls under the industry category of customer satisfaction surveys (CPV: 79342311). The awarded contract is valued at £262,440 from a total procurement value of £366,000. Wandsworth Council, located in Wandsworth, London (SW18 2PU), managed the procurement through an open procedure above the threshold. The procurement culminated in an award on 13 December 2024, and the contract period will run from 25 February 2025 to 24 February 2029.

This procurement presents significant opportunities for businesses specialising in market research and public consultation, particularly small and medium-sized enterprises (SMEs). BMG Research Ltd., an SME, was awarded the contract, indicating that similar businesses with expertise in conducting comprehensive resident surveys and analytical reporting could successfully compete in future tenders. The contract involves annual housing management satisfaction surveys and rolling text surveys for residents using the Council's repairs service, making it an ideal opportunity for firms proficient in tenant satisfaction measurements and public sector consulting.

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Notice Information

Notice Title

Provision of Public Consultation and Market Research Surveys

Notice Description

The London Borough of Wandsworth require residents' surveys in order to track changes in residents views and meet the requirements within the Government Tenant Satisfaction Measures on an annual basis. The main objective of the surveys is to provide robust results enabling reliable comparisons and analysis with previous residents' surveys and other boroughs. As part of the Council's commitment to resident consultation and participation, the following surveys are conducted per year: A housing management satisfaction survey every 12 months which will use a representative sample of all tenants and leaseholders in council managed properties; and A rolling text survey aimed at residents who have used the Council's repairs service. The Council is a major landlord with a housing stock of approximately 17,118 tenant properties for rent. It also has responsibility for approximately 15,922 leasehold properties purchased from the Council (most of which are on Council estates).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-30740759-af06-4b15-a931-f9b5d0dd7ad9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9470134e-a684-4079-88cb-973f094c1357
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£366,000 £100K-£500K
Lots Value
Not specified
Awards Value
£262,440 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Feb 20251 years ago
Submission Deadline
23 Sep 2024Expired
Future Notice Date
Not specified
Award Date
13 Dec 20241 years ago
Contract Period
25 Feb 2025 - 24 Feb 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WANDSWORTH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WANDSWORTH
Postcode
SW18 2PU
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI34 Wandsworth
Delivery Location
Not specified
Local Authority
Wandsworth
Electoral Ward
Wandsworth Town
Westminster Constituency
Putney

Supplier Information

Number of Suppliers
1
Supplier Name

BMG RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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